Coursera

Market Research Analyst: AI, Power BI, SurveyMonkey skilled Professional Certificate

Coursera

Market Research Analyst: AI, Power BI, SurveyMonkey skilled Professional Certificate

Transform Data into Actionable Business Insights.

Master market research with AI and Power BI to drive strategic decisions and lead with data.

Included with Coursera Plus

Earn a career credential that demonstrates your expertise
Beginner level

Recommended experience

2 months to complete
at 10 hours a week
Flexible schedule
Learn at your own pace
Earn a career credential that demonstrates your expertise
Beginner level

Recommended experience

2 months to complete
at 10 hours a week
Flexible schedule
Learn at your own pace

What you'll learn

  • Frame research questions and design strategic market studies using professional intake methods.

  • Conduct competitive intelligence and trend forecasting with advanced analytical techniques.

  • Design and execute primary research using GDPR-compliant survey methods.

  • Apply customer segmentation and ROI estimation to formulate growth strategies.

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Taught in English
Recently updated!

April 2026

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Professional Certificate - 9 course series

Market Research Foundations for Strategy and Growth

Market Research Foundations for Strategy and Growth

Course 1, 9 hours

What you'll learn

  • Recognize the fundamental purposes of market research and apply industry-standard intake forms to capture project requirements.

  • Use interview techniques to define specific, measurable research objectives and evaluate approaches with cost-benefit analysis.

  • Apply strategic frameworks like the 4 Ps, SWOT, and Ansoff Matrix to analyze implications and quantify revenue impact.

  • Recommend growth strategies based on analysis, including insights from research findings to support decision-making.

AI-Powered Market Research and Survey Design

AI-Powered Market Research and Survey Design

Course 2, 18 hours

What you'll learn

  • Execute qualitative interviews and AI-powered focus groups to synthesize deep user insights from complex information.

  • Design sophisticated surveys utilizing advanced branching logic and skip patterns to optimize high-quality data collection.

  • Analyze research data using statistical techniques and eye-tracking heat maps to generate technology-driven insights.

  • Evaluate data collection processes to ensure full GDPR compliance and adherence to global privacy and ethical standards.

Market Research Data Analysis and Governance with R

Market Research Data Analysis and Governance with R

Course 3, 19 hours

What you'll learn

  • Apply R programming techniques for comprehensive data analysis and create automated, parameterized reports with R Markdown to minimize manual error.

  • Implement robust data governance and quality monitoring practices to ensure data integrity and auditability.

  • Evaluate and validate predictive models using advanced diagnostic techniques to improve accuracy and reliability.

  • Master data provenance to ensure findings are defensible and communicate insights effectively to stakeholders.

Competitive Intel, Trends and Data Sourcing

Competitive Intel, Trends and Data Sourcing

Course 4, 10 hours

What you'll learn

  • Apply Porter's Five Forces to evaluate industry competitiveness and identify gaps in product features against competitors.

  • Use sentiment analysis to track competitor communication shifts and develop advanced search techniques for critical information retrieval.

  • Create risk-scoring matrices for strategic decision-making to enhance understanding of potential challenges and threats.

  • Evaluate and prioritize market trends using systematic scoring to better inform future business strategies and initiatives.

Market Analysis and Trend Forecasting with Data

Market Analysis and Trend Forecasting with Data

Course 5, 9 hours

What you'll learn

  • Analyze historical trend data to forecast future market demand and calculate market sizing metrics like TAM, SAM, and SOM.

  • Visualize competitive positioning and market share trends to determine their impact on strategic recommendations and market entry.

  • Distinguish between market trends and short-term fads to inform data-driven decisions and ensure relevance in recommendations.

  • Create structured scorecards for market entry decisions to produce data-driven recommendations with confidence and clarity.

Customer Segmentation and Analytics

Customer Segmentation and Analytics

Course 6, 7 hours

What you'll learn

  • Identify and define comprehensive buyer personas using data.

  • Analyze cross-tabulated data to uncover key customer segments.

  • Apply RFM segmentation to classify and prioritize customer groups.

  • Calculate incremental revenue and profitability from targeted segments to demonstrate financial value to stakeholders.

Market Research Data: Dashboards and Storytelling

Market Research Data: Dashboards and Storytelling

Course 7, 16 hours

What you'll learn

  • Design clear, impactful data visualizations and create interactive dashboards in Power BI using best practices.

  • Learn to blend multi-source data into a single, interactive dashboard to enhance clarity and user engagement.

  • Craft compelling narratives that connect data to business strategy, supporting executive decision-making effectively.

  • Automate and validate reporting processes to improve stakeholder communication and ensure data accuracy and consistency.

Market Research Portfolio Capstone

Market Research Portfolio Capstone

Course 8, 4 hours

What you'll learn

  • Design a comprehensive market research project from concept to delivery.

  • Execute ethical, mixed-methods research with robust data collection.

  • Perform advanced analytics using R and Power BI.

  • Create and package professional-quality research deliverables for executive-level presentation.

Career Launch for Market Researchers

Career Launch for Market Researchers

Course 9, 1 hour

What you'll learn

  • Convert academic projects into professional portfolio items.

  • Craft compelling resumes and LinkedIn profiles for market research roles.

  • Develop a strategic approach to job searching and networking.

  • Identify key certification paths and professional associations.

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Instructor

Professionals from the Industry
339 Courses48,649 learners

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¹Based on Coursera learner outcome survey responses, United States, 2021.