John Wiley & Sons

Data Insights for Healthcare Leadership and Patient Care

John Wiley & Sons

Data Insights for Healthcare Leadership and Patient Care

Included with Coursera Plus

Gain insight into a topic and learn the fundamentals.
Intermediate level

Recommended experience

6 hours to complete
Flexible schedule
Learn at your own pace
Gain insight into a topic and learn the fundamentals.
Intermediate level

Recommended experience

6 hours to complete
Flexible schedule
Learn at your own pace

What you'll learn

  • Apply Shewhart charts to interpret individual patient data in healthcare settings.

  • Analyze patient feedback to guide improvements in care delivery.

  • Use epidemic data and case studies to develop data-driven healthcare strategies.

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Recently updated!

June 2026

Assessments

5 assignments

Taught in English

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There are 5 modules in this course

This module introduces the use of run charts and Shewhart charts to interpret individual patient data, supporting improved clinical decisions and patient self-management. Learners will review real-world examples to understand how visual data analysis can reveal important health trends and variations.

What's included

1 video2 readings1 assignment

This module guides learners through the process of collecting, summarizing, and analyzing patient feedback data to inform quality improvement in healthcare settings. Participants will explore both quantitative and qualitative methods, including the use of Shewhart charts and small multiples, and address challenges in interpreting patient satisfaction and experience data. Practical examples illustrate how feedback can drive meaningful changes in care delivery.

What's included

1 video7 readings1 assignment

This module introduces health care leaders to the use of Shewhart charts and balanced vectors of measures (VOMs) for system-level organizational learning and improvement. Learners will discover how to select, display, and interpret multiple measures to guide strategic decision-making and optimize performance across complex health care systems.

What's included

1 video6 readings1 assignment

This module introduces the use of Shewhart charts to analyze epidemic data, with a focus on distinguishing between common and special cause variation for informed public health decisions. Learners will explore real-world examples from the COVID-19 pandemic and address challenges such as day-of-the-week reporting effects. By the end, participants will be equipped to interpret and adjust Shewhart charts for epidemic monitoring.

What's included

1 video4 readings1 assignment

This module guides learners through real-world healthcare improvement case studies, demonstrating how to use Shewhart charts and related methodologies to analyze variation and drive process improvements. Learners will interpret different chart types, apply rational subgrouping, and make data-driven decisions to address challenges such as access, infection rates, and telemedicine outcomes.

What's included

1 video28 readings1 assignment

Instructor

Wiley Skills Network
John Wiley & Sons
109 Courses5,838 learners

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