Streamline Jira Workflows, Analyze Bottlenecks Fast is a beginner-level course designed for IT, operations, and project management professionals who want to master process optimization in Jira. You will move beyond default settings to build and refine workflows that perfectly mirror your team's operational value stream. Learn to configure custom statuses and transitions, and then dive into the data to uncover what is really happening. Through practical screencasts and hands-on activities, you will learn to export usage reports, identify hidden bottlenecks where work stalls, and diagnose the root causes of delays. The course culminates in your development of data-driven recommendations to simplify and automate your processes. You will leave with the ability to not only manage Jira, but also to use it as a powerful tool for continuous improvement, directly boosting your team's productivity and delivery speed.
Streamline Jira Workflows, Analyze Bottlenecks Fast
Ends soon: Gain next-level skills with Coursera Plus for $199 (regularly $399). Save now.
Streamline Jira Workflows, Analyze Bottlenecks Fast
This course is part of Jira Workflow Automation & Optimization Specialization
Instructor: LearningMate
Included with
Recommended experience
What you'll learn
Configure Jira workflows to model team processes and analyze usage data to identify and resolve bottlenecks, improving efficiency.
Skills you'll gain
Details to know
Add to your LinkedIn profile
January 2026
See how employees at top companies are mastering in-demand skills
Build your subject-matter expertise
- Learn new concepts from industry experts
- Gain a foundational understanding of a subject or tool
- Develop job-relevant skills with hands-on projects
- Earn a shareable career certificate
There is 1 module in this course
This module provides a comprehensive guide to transforming your team's efficiency using Jira. You will start by learning why well-defined workflows are critical and then dive into the "what" and "how" of building them from the ground up. You will learn to configure statuses, transitions, and resolutions to perfectly map your team's process. Then, you will shift from building to analyzing, using Jira's data to uncover hidden bottlenecks, diagnose root causes, and propose simplifications. The module integrates hands-on practice and real-world examples, culminating in a final project where you will optimize a workflow to achieve a significant boost in productivity.
What's included
4 videos3 readings3 assignments
Earn a career certificate
Add this credential to your LinkedIn profile, resume, or CV. Share it on social media and in your performance review.
Instructor
Offered by
Explore more from Support and Operations
Why people choose Coursera for their career
Open new doors with Coursera Plus
Unlimited access to 10,000+ world-class courses, hands-on projects, and job-ready certificate programs - all included in your subscription
Advance your career with an online degree
Earn a degree from world-class universities - 100% online
Join over 3,400 global companies that choose Coursera for Business
Upskill your employees to excel in the digital economy
Frequently asked questions
To access the course materials, assignments and to earn a Certificate, you will need to purchase the Certificate experience when you enroll in a course. You can try a Free Trial instead, or apply for Financial Aid. The course may offer 'Full Course, No Certificate' instead. This option lets you see all course materials, submit required assessments, and get a final grade. This also means that you will not be able to purchase a Certificate experience.
When you enroll in the course, you get access to all of the courses in the Specialization, and you earn a certificate when you complete the work. Your electronic Certificate will be added to your Accomplishments page - from there, you can print your Certificate or add it to your LinkedIn profile.
Yes. In select learning programs, you can apply for financial aid or a scholarship if you can’t afford the enrollment fee. If fin aid or scholarship is available for your learning program selection, you’ll find a link to apply on the description page.
More questions
Financial aid available,
Âą Some assignments in this course are AI-graded. For these assignments, your data will be used in accordance with Coursera's Privacy Notice.