This practical and engaging course focuses on the essential soft skills that every project manager needs to succeed. Taught by world leading Project Management instructor Chris Croft, the course brings together proven techniques in assertiveness, influencing, customer care, selling, negotiation, leadership, communication, and self-improvement. Each topic is delivered through short, actionable videos packed with practical tips that can be applied immediately.

Successful project management is about much more than plans, schedules, and budgets. The projects that succeed are usually led by people who can communicate effectively, influence stakeholders, negotiate solutions, and motivate teams to deliver results. Designed specifically for project managers, the course explores the people side of project delivery. Learners will develop the confidence to handle difficult conversations, manage stakeholder expectations, build stronger relationships, influence decisions, and lead teams more effectively. The course also provides practical tools for improving communication, resolving conflicts, and maintaining positive customer relationships throughout a project lifecycle. Whether you are new to project management or an experienced professional looking to strengthen your leadership and communication skills, this course will help you become a more effective, influential, and successful project manager.