Packt

Networking and Troubleshooting IT Systems

Packt

Networking and Troubleshooting IT Systems

Included with Coursera Plus

Gain insight into a topic and learn the fundamentals.
Beginner level

Recommended experience

1 week to complete
at 10 hours a week
Flexible schedule
Learn at your own pace
Gain insight into a topic and learn the fundamentals.
Beginner level

Recommended experience

1 week to complete
at 10 hours a week
Flexible schedule
Learn at your own pace

What you'll learn

  • Understand the command-line interface (CLI) to navigate files, folders, and system resources.

  • Master essential networking concepts like IP addressing, DNS, routers, and firewalls.

  • Troubleshoot common system and networking issues using various recovery and diagnostic tools.

  • Configure and manage wireless networks, routers, and virtual LANs (VLANs).

Details to know

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Recently updated!

February 2026

Assessments

11 assignments

Taught in English

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This course is part of the TOTAL: CompTIA A+ Core 2 (220-1202) v15 Specialization
When you enroll in this course, you'll also be enrolled in this Specialization.
  • Learn new concepts from industry experts
  • Gain a foundational understanding of a subject or tool
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  • Earn a shareable career certificate

There are 9 modules in this course

In this module, we will dive into the world of the Command-Line Interface (CLI), covering essential CLI commands, navigation techniques, and file management. You will also learn advanced commands for Windows and Linux, explore scripting basics, and gain the skills needed to handle common troubleshooting tasks in a CLI environment.

What's included

13 videos2 readings1 assignment

In this module, we will focus on troubleshooting system failures, including boot problems, application errors, and system crashes. You will learn how to leverage recovery tools such as WinRE and Advanced Startup Options to efficiently diagnose and repair Windows systems, as well as handle critical errors like Kernel Panic.

What's included

6 videos1 assignment

In this module, we will explore the key components of display technologies, including graphics cards and multi-monitor setups. You will learn how to configure and troubleshoot display systems, ensuring smooth and efficient operation of monitors and graphic interfaces in IT environments.

What's included

2 videos1 assignment

In this module, we will introduce networking fundamentals, starting with Local Area Networks (LANs) and extending to networking protocols and addressing schemes. You’ll also learn how to use hexadecimal notation for IP addressing and gain the necessary skills to configure basic network settings.

What's included

2 videos1 assignment

In this module, we will cover the essentials of TCP/IP networking, including the structure of IP addresses, the role of subnet masks, and how NAT and DHCP simplify network configurations. You will also gain hands-on experience troubleshooting network connections.

What's included

6 videos1 assignment

In this module, we will examine networking configurations and troubleshooting techniques for operating systems. You'll explore networking services such as DNS, Active Directory, and workgroups, and develop expertise in using diagnostic tools to resolve common network problems.

What's included

13 videos1 assignment

In this module, we will focus on the setup, configuration, and troubleshooting of wireless networks. You'll learn about key wireless standards, encryption methods, and tools to ensure connectivity across different devices. Additionally, we’ll cover enterprise-level wireless considerations and alternative wireless technologies.

What's included

7 videos1 assignment

In this module, we will explore key Internet and networking technologies for small office/home office (SOHO) environments. You’ll learn about remote access methods, VPN configurations, file transfer protocols, and how to secure and troubleshoot Internet connections effectively.

What's included

9 videos1 assignment

In this module, we will explore the growing role of Artificial Intelligence (AI) in IT systems, its ethical implications, and its integration into cloud computing and virtualization. You’ll also learn about the challenges and limitations of AI and how to apply AI policies within organizations.

What's included

4 videos1 reading3 assignments

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Instructor

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Packt
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