Back to Disaster, Crisis, and Emergency Preparedness Communication
The State University of New York

Disaster, Crisis, and Emergency Preparedness Communication

This course will introduce you to basic concepts of emergency management, planning, and crisis risk communication. You will understand the definitions of and operational challenges associated with disasters and public health emergencies. You will identify important components of risk communication, and you will identify and evaluate the ways social characteristics shape vulnerabilities to crises and health outcomes. In completing this course, you will begin to learn about the nature of different kinds of extreme events and the disruptions they can cause for communities affected by them. You will learn about how to approach the planning process. You will also explore the ways extreme events can be felt differently by different members within our communities. Finally, you will go over important considerations in crafting messages about risks. As you go through the course, you will apply your knowledge of these principles in assignments which ask you to consider how you would approach the crisis risk communication planning process for your organization or community.

Status: Hazard Communication (HazCom)
Status: Cultural Diversity
BeginnerCourse10 hours

Featured reviews

TF

5.0Reviewed Sep 18, 2021

I was familiar with most of the content but Samantha made it quite interesting, gave concrete, real life/disaster examples and shared some pretty interesting additional readings. Thanks!

JP

5.0Reviewed Jul 7, 2021

very informative, and made me know the details and intricacies of Disaster Preparedness

MS

5.0Reviewed Jul 26, 2024

liked the quizzes the instructor chose meaningful questions

HW

5.0Reviewed Aug 26, 2024

I was informed & i learned ! i will apply & share my knowledge in my organization.

LF

4.0Reviewed May 10, 2022

I​n some respects it is to USA oriented. The reading matterial is excellent but very long. It would have been better if a summary of those matterial were presented in the videos too.

DB

5.0Reviewed Apr 27, 2021

As a long time emergency responder I found the course provided basics

KR

5.0Reviewed Sep 22, 2021

Thanks a Lot for give a good information for my career

IC

5.0Reviewed Sep 21, 2024

The course is indeed very useful. The content is crisp and to the point. Good course

MG

5.0Reviewed Dec 12, 2025

Very detailed and insightful information - ensuring that we are receiving and giving the right information to the public with credibility.

MR

5.0Reviewed Aug 26, 2021

Content is very much useful, content coverage is good, Organisation of content and Presentation of course faculty is good.

HD

5.0Reviewed Jan 14, 2022

That was a great and practical course.Thank you coursera foryour helps to extend knowledge.

EM

5.0Reviewed Dec 16, 2021

One of the best courses! I have an interest in emergency response and this course was ideal! Thank you Dr Samantha Penta and SUNY Online (and of course Coursera)! - Evan

All reviews

Showing: 20 of 45

David Burbidge
5.0
Reviewed Apr 28, 2021
Dr. Salah Ghandour
5.0
Reviewed Mar 23, 2022
MADDAMSETTY RAMESH
5.0
Reviewed Aug 26, 2021
José Gustavo Arnulfo Virgen Peña
5.0
Reviewed Apr 26, 2021
Hadi Dashtian
5.0
Reviewed Jan 14, 2022
Jonas Prisle Bernaldez Prete
5.0
Reviewed Jul 8, 2021
Khaled Salem Saeed Al Ramahi
5.0
Reviewed Sep 23, 2021
Afrah Al kurbi
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Reviewed Sep 13, 2021
Shirlian Queeley
5.0
Reviewed Jun 14, 2021
RUCHITHA SRINIVAS KOTHAPALLY
5.0
Reviewed Sep 15, 2021
Lazaros Filippidis
4.0
Reviewed May 11, 2022
Shumaila Kalar
1.0
Reviewed Jan 18, 2022
Merle Derrick
5.0
Reviewed Apr 28, 2022
Thiaba Fame
5.0
Reviewed Sep 19, 2021
Evan Brady McNeeley
5.0
Reviewed Dec 16, 2021
Shawn Wesley
5.0
Reviewed Mar 6, 2024
Omar marzouk
5.0
Reviewed May 21, 2021
BALA SUPRIYA VANAPARTHI
5.0
Reviewed Nov 15, 2021
Swayambrata Mohapatra
5.0
Reviewed Aug 19, 2021
Akhil Kumar Nulu
5.0
Reviewed Aug 9, 2021