This course puts your GTM strategy into action using Microsoft tools and realistic campaign data. You'll design multi-step customer journeys using journey-mapping templates in Excel or PowerPoint, applying branching logic based on email engagement behaviors. Enterprise learners can extend these skills using Dynamics 365 Journey Designer.

Campaign Execution and Automation
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Campaign Execution and Automation
This course is part of Microsoft Go-To-Market Strategy Professional Certificate

Instructor: Microsoft
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What you'll learn
Design multi-step customer journeys with branching logic, touchpoints, and clear conversion goals using templates.
Analyze journey and campaign data to identify drop-offs and recommend optimizations.
Plan LinkedIn campaigns using account-based targeting, audience definitions, and bid strategies.
Develop cross-channel launch calendars and manage risks using dependencies and RACI frameworks.
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