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Learner Reviews & Feedback for Improving Communication Skills by University of Pennsylvania

4.7
stars
2,118 ratings

About the Course

Learn how to communicate more effectively at work and achieve your goals. Taught by award-winning Wharton professor and best-selling author Maurice Schweitzer, Improving Communications Skills is an essential course designed to give you both the tools you need to improve your communication skills, and the most successful strategies for using them to your advantage. You'll learn how to discover if someone is lying (and how to react if they are), how to develop trust, the best method of communication for negotiation, and how to apologize. You'll also learn when to cooperate and when to compete, how to create persuasive messages, ask thoughtful questions, engage in active listening, and choose the right medium (face-to-face conversation, video conference, phone call, or email) for your messages. By the end of the course, you'll be able to understand what others want, respond strategically to their wants and needs, craft convincing and clear messages, and develop the critical communication skills you need to get ahead in business and in life....

Top reviews

IL

Apr 10, 2020

The course covers very important and interesting topics in a very accessibe way. I would like to get more practical tips on how to implement what is tought in a real life.

DC

Jan 5, 2021

I liked so much this course. The examples were so good to connect the concept and the real scenarios. Soft skill are so important and I'll use it to increase my communication with my colleagues.

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501 - 525 of 544 Reviews for Improving Communication Skills

By Joseph K

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Jan 28, 2019

Some of the quizzes were too difficult.

By Deborah O

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Apr 21, 2020

Very impressive and interesting course

By Ayotunde R

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Sep 14, 2017

An informative and enjoyable course.

By Josué V M

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Apr 3, 2026

Apenas precisa melhorar a tradução

By Prapanpong S

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May 27, 2023

It was a very interesting course.

By ABIOLA A

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Apr 30, 2020

Very insightful and practical

By Jaime G

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Nov 19, 2023

So interesting this Course!

By Garry C

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May 20, 2022

All are good and relevant

By INALEGWU V O

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Sep 27, 2020

Apt and comprehensive!

By José M L d A

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Oct 16, 2020

Interesting week #4

By Yazan Z

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Jul 5, 2025

Really great course

By Fred S B

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Sep 15, 2022

Excellent resource

By Giancarlo F

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Jan 26, 2025

Great basic course

By Michael K

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Dec 23, 2022

Very informative.

By Salma k

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Apr 16, 2020

It was helpful 😊

By Rodrigo B d S

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Jun 11, 2017

Very good tips!

By Rohail R

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Oct 19, 2024

Helpful course

By ZUBAIR A

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Mar 12, 2022

Amazing Course

By KAREN N K

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Apr 18, 2020

very rewarding

By Codie V

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Mar 23, 2020

Excellent!!

By Moazzam Z

•

Oct 15, 2017

good

By Deleted A

•

Apr 26, 2020

...

By Derek R

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Apr 14, 2019

OK

By Anita

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May 29, 2019

v

By abadeer n y h

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Sep 21, 2018

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