What are compliant interview topics, and how do they differ from inappropriate ones?

Compliant interview topics focus strictly on job-related qualifications, skills, and experiences, while inappropriate topics venture into areas prohibited by law, such as questions about age, marital status, religion, or other protected characteristics. The course offers guidance on how to rephrase or redirect conversations to stay within lawful boundaries.

How can interviewers ensure their evaluation of candidates is fair and objective?

The course includes summaries of best practices, links to organizational and external support resources, and scenario-based assessments to help learners apply inclusive and supportive workplace practices and continue developing their interviewing skills over time.

What activities or assessments are included to reinforce compliant interviewing and candidate evaluation?

The course outlines various activities such as video lessons on avoiding unlawful questions and scoring candidates objectively, flip cards for rephrasing inappropriate questions, quizzes to assess knowledge of compliant practices, and drop-down or accordion activities to practice neutral documentation and understanding rating criteria.

What resources are provided to support ongoing skill development in hiring and interviewing?

Interviewers can use structured scoring criteria and rating tools, document interview notes neutrally and objectively, and compare candidates using evidence-based practices. Maintaining confidentiality and professionalism throughout the process is also emphasized for fairness.

When will I have access to the lectures and assignments?

To access the course materials, assignments and to earn a Certificate, you will need to purchase the Certificate experience when you enroll in a course. You can try a Free Trial instead, or apply for Financial Aid. The course may offer 'Full Course, No Certificate' instead. This option lets you see all course materials, submit required assessments, and get a final grade. This also means that you will not be able to purchase a Certificate experience.

What will I get if I subscribe to this Specialization?

When you enroll in the course, you get access to all of the courses in the Specialization, and you earn a certificate when you complete the work. Your electronic Certificate will be added to your Accomplishments page - from there, you can print your Certificate or add it to your LinkedIn profile.

Is financial aid available?

Yes. In select learning programs, you can apply for financial aid or a scholarship if you can’t afford the enrollment fee. If fin aid or scholarship is available for your learning program selection, you’ll find a link to apply on the description page.

Hiring and Interviewing

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Hiring and Interviewing

This course is part of Workplace Conduct and Culture Specialization

Instructors: Kriti Kamra

Included with

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4 modules

Gain insight into a topic and learn the fundamentals.

Intermediate level

Recommended experience

2 hours to complete

Flexible schedule

Learn at your own pace

4 modules

Gain insight into a topic and learn the fundamentals.

Intermediate level

Recommended experience

2 hours to complete

Flexible schedule

Learn at your own pace

What you'll learn

Select appropriate, competency-based interview questions while recognizing and avoiding unlawful or inappropriate topics
Evaluate candidates using objective, bias-free scoring techniques and document interview outcomes accurately while maintaining confidentiality
Demonstrate professional communication practices that support a positive and inclusive candidate experience throughout the hiring process
Explain key principles of fair, consistent, & legally compliant hiring practices, & develop structured interview plans aligned with job requirements

Skills you'll gain

Details to know

Shareable certificate

Add to your LinkedIn profile

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Build your subject-matter expertise

This course is part of the Workplace Conduct and Culture Specialization

When you enroll in this course, you'll also be enrolled in this Specialization.

Learn new concepts from industry experts
Gain a foundational understanding of a subject or tool
Develop job-relevant skills with hands-on projects
Earn a shareable career certificate

There are 4 modules in this course

Hiring the right people starts with asking the right questions, legally, fairly, and consistently. This course equips managers, team leads, and HR professionals with the hiring and interviewing skills needed to make confident selection decisions aligned with U.S. employment law, including Title VII of the Civil Rights Act, the Americans with Disabilities Act, the Age Discrimination in Employment Act, and the Equal Pay Act.

You will develop the judgment to apply competency-based interview techniques, craft behavioral interview questions, and evaluate candidates on objective, job-related criteria. Through realistic scenarios and guided reflections, you will learn to reduce bias in hiring, ensuring every decision is inclusive, defensible, and aligned with your organization's values. This course goes beyond compliance checkboxes; it builds practical confidence to navigate sensitive situations, follow legal interview guidelines, and create a candidate experience that reflects well on your organization at every touchpoint. By the end, you will be equipped to lead fair hiring practices that support quality selection decisions and contribute to a workplace culture built on equal opportunity. Enroll today to strengthen your recruitment training and make every interview count.

Module details

In this module, you will be introduced to the principles of fair and consistent hiring aligned with U.S. standards. You will learn how to define job-related competencies, prepare structured interview plans, and understand your responsibilities in ensuring non-discriminatory hiring practices. The module also covers how to create a positive candidate experience, maintain professionalism from first contact onward, and manage interviewing logistics effectively. By establishing a solid preparation process, you will be better equipped to evaluate candidates objectively and uphold ethical hiring behavior throughout the selection cycle.

What's included

2 videos1 reading1 assignment4 plugins

2 videosTotal 4 minutes

What Fair Hiring Really Means2 minutes
Preparing for Effective Interviews2 minutes

1 readingTotal 2 minutes

Course Overview2 minutes

1 assignmentTotal 8 minutes

Practice Quiz: Foundations of Fair Hiring and Interview Preparations8 minutes

4 pluginsTotal 19 minutes

Activity: Job-Related vs. Non-Job-Related Criteria5 minutes
Activity: Interview Preparation Do’s and Don’ts5 minutes
Activity: Matching Competencies to Job Tasks5 minutes
Reading: Key Takeaways: Foundations of Fair Hiring Practices and Interview Preparation4 minutes

In this module, you will learn how to conduct structured, professional, and compliant interviews. You will learn how to ask job-related questions, manage the interview flow effectively, avoid sensitive and inappropriate topics, and minimize potential bias. The module provides real-world scenarios to help you practice redirection, consistent scoring, and maintaining a respectful interaction with candidates throughout the interview.

What's included

2 videos1 assignment5 plugins

2 videosTotal 4 minutes

Asking the Right Questions2 minutes
Avoiding Unlawful Questions and Removing Risks2 minutes

1 assignmentTotal 8 minutes

Assessment: Practice Quiz: Conducting Structured and Compliant Interviews8 minutes

5 pluginsTotal 23 minutes

Activity: Best Practices for Structured and Compliant Interviews6 minutes
Activity: Lawful vs. Unlawful Interview Topics5 minutes
Activity: Interview Flow Mapping: Preparation, Interviewing, Documentation 5 minutes
Activity: Rephrasing Inappropriate Questions4 minutes
Reading: Key Takeaways: Conducting Structured and Compliant Interviews3 minutes

In this module, you will learn how to evaluate candidates fairly and consistently. You will learn to apply structured scoring criteria, document interview notes neutrally, and make evidence-based hiring recommendations. The module reinforces confidentiality expectations and outlines how to communicate outcomes in a professional manner. Realistic scenarios help you compare candidate profiles objectively and avoid common decision-making pitfalls.

What's included

2 videos1 assignment4 plugins

2 videosTotal 4 minutes

Scoring Candidates Objectively2 minutes
Making Defensible Hiring Decisions2 minutes

1 assignmentTotal 8 minutes

Assessment: Practice Quiz: Candidate Evaluation, Decision-Making, and Documentation8 minutes

4 pluginsTotal 17 minutes

Activity: Writing Clear and Neutral Interview Notes4 minutes
Activity: Identify the Most Objective Note5 minutes
Activity: Understanding Rating Criteria5 minutes
Reading: Key Takeaways: Candidate Evaluation, Decision-Making, and Documentation3 minutes

In this module, you will revisit key concepts from the course, including compliant interviewing, fair scoring, and evidence-based hiring decisions. The final assessment checks your understanding through scenario-based questions. The module concludes with a summary of best practices and additional resources to support long-term skill development in hiring and interviewing.