When will I have access to the lectures and assignments?

To access the course materials, assignments and to earn a Certificate, you will need to purchase the Certificate experience when you enroll in a course. You can try a Free Trial instead, or apply for Financial Aid. The course may offer 'Full Course, No Certificate' instead. This option lets you see all course materials, submit required assessments, and get a final grade. This also means that you will not be able to purchase a Certificate experience.

What will I get if I subscribe to this Specialization?

When you enroll in the course, you get access to all of the courses in the Specialization, and you earn a certificate when you complete the work. Your electronic Certificate will be added to your Accomplishments page - from there, you can print your Certificate or add it to your LinkedIn profile.

Is financial aid available?

Yes. In select learning programs, you can apply for financial aid or a scholarship if you can’t afford the enrollment fee. If fin aid or scholarship is available for your learning program selection, you’ll find a link to apply on the description page.

Professional Skills: Applied Empathy

Ends today! Save on skills that make you shine with 40% off 3 months of Coursera Plus. Save now

Professional Skills: Applied Empathy

This course is part of multiple programs.

Instructor: Tyler Galarneau

Included with

Learn more

4 modules

Gain insight into a topic and learn the fundamentals.

Beginner level

Recommended experience

3 hours to complete

Flexible schedule

Learn at your own pace

4 modules

Gain insight into a topic and learn the fundamentals.

Beginner level

Recommended experience

3 hours to complete

Flexible schedule

Learn at your own pace

What you'll learn

Practice empathetic listening to understand others' perspectives
Express empathy effectively in leadership situations
Develop and promote a sense of self-empathy

Skills you'll gain

Details to know

Shareable certificate

Add to your LinkedIn profile

See how employees at top companies are mastering in-demand skills

Learn more about Coursera for Business

logos of Petrobras, TATA, Danone, Capgemini, P&G and L'Oreal

Build your subject-matter expertise

This course is available as part of

When you enroll in this course, you'll also be asked to select a specific program.

Learn new concepts from industry experts
Gain a foundational understanding of a subject or tool
Develop job-relevant skills with hands-on projects
Earn a shareable career certificate

There are 4 modules in this course

Build stronger relationships, boost resilience, and improve communication through the power of empathy — starting with yourself.

Empathy is more than a personal skill — it’s a vital tool for understanding yourself and others in today’s fast-paced world. Applied Empathy, taught by Dr. Shari Collins of the ASU School of Humanities, explores how empathy fuels emotional intelligence, strengthens leadership, and improves personal and professional interactions. This self-paced course offers actionable strategies, mindfulness practices, and reflective exercises that help you better connect with other people and with your own needs.

Module details

This module will introduce you to the fundamental principles of empathetic listening. You will explore the causes and resources related to empathetic listening, learn how to use reflective empathy effectively, and practice applying these skills in various scenarios. By the end of this module, you will be equipped to understand and respond to others with greater insight and compassion.

What's included

1 assignment7 plugins

1 assignmentTotal 8 minutes

Quiz: Listening with empathy8 minutes

7 pluginsTotal 46 minutes

Listening with empathy: Causes and resources6 minutes
Listening with empathy: Using your reflective empathy4 minutes
Practice the solution: Listening with empathy10 minutes
Job aid: Steps for empathetic listening3 minutes
Reflect on the solution: Listening with empathy10 minutes
Simply listening to understand: Key takeaways3 minutes
Apply the solution: Practice empathetic listening10 minutes

In this module, you will delve into the crucial role of empathy in leadership. You will learn how to effectively express empathy to your team, understand the attributes of empathetic leadership, and practice applying these skills in leadership contexts. This module aims to help you become a more compassionate and effective leader by fostering a supportive and understanding environment.

What's included

1 assignment7 plugins

1 assignmentTotal 10 minutes

Quiz: Expressing empathy in leadership10 minutes

7 pluginsTotal 52 minutes

Expressing empathy in leadership: Causes and resources7 minutes
Expressing empathy in leadership: Showing empathy to your team9 minutes
Practice the solution: Expressing empathy in leadership10 minutes
Job aid: Attributes of empathy3 minutes
Reflect on the solution: Expressing empathy in leadership10 minutes
Being the leaders they need: Key takeaways3 minutes
Apply the solution: Practicing empathy10 minutes

This module focuses on the often-overlooked aspect of self-empathy. You will explore the importance of showing empathy to yourself, learn practical techniques for self-compassion, and understand how to promote your own well-being. By the end of this module, you will be able to cultivate a stronger sense of self-empathy, leading to improved mental and emotional health.

What's included

1 assignment7 plugins

1 assignmentTotal 10 minutes

Quiz: Promoting a sense of self-empathy10 minutes

7 pluginsTotal 51 minutes

Promoting a sense of self-empathy: Causes and resources6 minutes
Promoting a sense of self-empathy: Showing empathy to yourself9 minutes
Practice the solution: Promoting a sense of self-empathy10 minutes
Job aid: Meditation steps3 minutes
Reflect on the solution: Promoting a sense of self-empathy10 minutes
Getting in touch with your feelings: Key takeaways3 minutes
Apply the solution: Evaluate your self-empathy attributes10 minutes

This final module provides an opportunity to provide feedback on your experience and acknowledge your completion of the course. This module serves as a wrap-up, celebrating your dedication to personal and professional growth in empathy.