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There is 1 module in this course
Creating confident, AI-enabled selling practices requires more than adopting new tools; it requires understanding how conversational signals translate into actionable insight. In this hands-on, intermediate-to-advanced course, learners explore how conversational-AI plugins and AI meeting assistants support discovery calls by surfacing signals related to engagement, sentiment, intent, and deal momentum. Through short instructional videos, guided Coach dialogues, focused readings, hands-on learning activities, and scenario-based assessments, learners practice interpreting AI-generated call outputs and extracting meaningful deal-progress indicators.
Rather than treating AI outputs as conclusions, learners develop an insight-first mindset that emphasizes context, interpretation, and professional judgment. The course focuses on using conversational AI as decision support, helping sellers recognize patterns, ask better questions, validate assumptions, and evaluate next steps responsibly. Designed for experienced sellers and sales leaders, this course builds confidence in applying conversational AI within real sales workflows, strengthening discovery conversations, improving deal evaluation, and reinforcing seller accountability in AI-supported decision-making.
Creating confident, AI-enabled selling practices requires more than adopting new tools; it requires understanding how conversational signals translate into actionable insight. In this hands-on, intermediate-to-advanced course, learners explore how conversational-AI plugins and AI meeting assistants support discovery calls by surfacing signals related to engagement, sentiment, intent, and deal momentum. Through short instructional videos, guided Coach dialogues, focused readings, hands-on learning activities, and scenario-based assessments, learners practice interpreting AI-generated call outputs and extracting meaningful deal-progress indicators.
Rather than treating AI outputs as conclusions, learners develop an insight-first mindset that emphasizes context, interpretation, and professional judgment. The course focuses on using conversational AI as decision support, helping sellers recognize patterns, ask better questions, validate assumptions, and evaluate next steps responsibly. Designed for experienced sellers and sales leaders, this course builds confidence in applying conversational AI within real sales workflows, strengthening discovery conversations, improving deal evaluation, and reinforcing seller accountability in AI-supported decision-making.
What's included
5 videos4 readings4 assignments
Show info about module content
5 videos•Total 30 minutes
Welcome: Why Discovery Calls Need AI Support•4 minutes
How Predictive Lead Scoring Interprets Conversational-AI Signals •6 minutes
From Conversation Signals to Predictive Lead Scoring•7 minutes
What AI Meeting Assistants Actually Extract from Calls•8 minutes
Congratulations and Continuous Journey•5 minutes
4 readings•Total 22 minutes
What is Improving Customer Sentiment with AI•6 minutes
Walkthrough: Mapping Conversational-AI Signals to Lead Scoring Insights •5 minutes
What is Conversation Intelligence?•6 minutes
Walkthrough Guide: Extract Deal-Progress Indicators from a Discovery Call Overview •5 minutes
4 assignments•Total 65 minutes
Graded Assessment: Evaluating Deal Progress Using AI Insights•20 minutes
Hands-on Activity: Mapping Conversational-AI Features to Predictive Lead Scoring•20 minutes
Interpreting Conversational-AI Signals•5 minutes
Hands-on Activity: Extract Deal-Progress Indicators from a Sample Call•20 minutes
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