Skills you'll gain: Microsoft Copilot, Microsoft Power Platform, Prompt Engineering, Microsoft Power Automate/Flow, Power BI, Microsoft 365, Multimedia, Microsoft PowerPoint, Dashboard, Microsoft Word, Microsoft Excel, Spreadsheet Software, Power Platform Architecture & Technical Design, No-Code Development, Data Visualization, Collaborative Software, Microsoft Office, Data Integration, Presentations, Data Analysis

Skills you'll gain: Prompt Engineering, Prompt Patterns, ChatGPT, Generative AI, Responsible AI, Program Management, Risk Management, Stakeholder Engagement, Project Management Institute (PMI) Methodology, Stakeholder Analysis, Strategic Decision-Making, AI literacy, Decision Intelligence, Stakeholder Management, AI Integrations, Artificial Intelligence and Machine Learning (AI/ML), Augmented and Virtual Reality (AR/VR), Governance, Model Evaluation, Machine Learning

Skills you'll gain: Customer Service, Customer Support, Customer Relationship Building, Customer experience improvement, Interpersonal Communications, Customer Complaint Resolution, Empathy, Customer experience strategy (CX), Customer Retention, Customer Success Management, Communication, Communication Strategies, Business Communication, IT Service Management, Business, Business Strategies, Business Management, Growth Strategies, Culture, Environment

Skills you'll gain: Prompt Engineering, ChatGPT, Prompt Patterns, AI powered creativity, Verification And Validation, Ideation, Succession Planning, LLM Application, AI literacy, Business Writing, Responsible AI, Generative AI, AI Enablement, Leadership, Business Correspondence, Meeting Facilitation, Leadership and Management, Creativity, Problem Solving, Risk Management

Skills you'll gain: Prompt Engineering, Retrieval-Augmented Generation, ChatGPT, Agentic Workflows, Prompt Patterns, Generative AI Agents, AI Enablement, AI Product Strategy, AI Workflows, Generative AI, Prompt Engineering Tools, Multimodal Prompts, OpenAI, Agentic systems, AI Personalization, Artificial Intelligence and Machine Learning (AI/ML), Thought Leadership, Strategic Decision-Making, Responsible AI, Business Strategy

Skills you'll gain: Performance Analysis, Process Analysis, Goal Setting, Delegation Skills, Performance Measurement, Project Management, Meeting Facilitation, Time Management, Team Performance Management, Goal-Oriented, Project Risk Management, Project Coordination, Productivity, Leadership, Conflict Management, Negotiation, Prioritization, Planning, Organizational Strategy, Organizational Development

Skills you'll gain: Data Storytelling, Performance Measurement, Digital Media Strategy, Performance Metric, Search Engine Marketing, Conversion Funnel Analysis, Data-Driven Decision-Making, Search Engine Optimization, Branding, Web Analytics and SEO, Digital Marketing, Customer Engagement, Marketing Planning, Marketing Strategies, Marketing, E-Commerce, Email Marketing, Brand Awareness, Marketing Analytics, Performance marketing

Skills you'll gain: Process Analysis, Project Management, Project Risk Management, Project Coordination, Project Schedules, Process Management, Process Improvement, Business Process, Continuous Improvement Process, Process Improvement and Optimization, Business Process Improvement, Team Performance Management, Process Design, Business Process Management, Process Optimization, Risk Management, Scheduling, Project Planning, Scope Management, Cost Management

Skills you'll gain: Risk Management Framework, Persuasive Communication, Storytelling, Influencing, Governance, Governance Risk Management and Compliance, Risk Management, Change Management, Organizational Change, Communication, Conflict Management, Leadership, Enterprise Risk Management (ERM), Business Transformation, Risk Appetite, Risk Analysis, Negotiation, Operational Risk, Intercultural Competence, Stakeholder Management

Skills you'll gain: Prompt Engineering, ChatGPT, Prompt Patterns, Generative AI, LLM Application, HR Tech, Human Resources, Management Training And Development, Employee Performance Management, Performance Review, Professional Development, Policy Development, New Hire Orientations, Communication, Communication Planning, Human Development, Recruitment, Interviewing Skills, Talent Recruitment, Policy Analysis

Skills you'll gain: Verbal Communication Skills, Negotiation, Communication, Oral Expression, Communication Strategies, Conflict Management, Professionalism, Relationship Building, Interpersonal Communications, Composure, Business Communication, Relationship Management, Collaboration, Professional Development, Business Relationship Management, Strategic Communication, Decision Making, Behavioral Management, Strategic Thinking, Business

Skills you'll gain: Relationship Management, Professional Development, Trustworthiness, Self-Starter, Overcoming Obstacles, Rapport Building, Communication Strategies, Personal Development, Smart Goals, Empowerment, Adaptability, Willingness To Learn, Lifelong Learning, Business Priorities, Self-Awareness, Proactivity, Performance Appraisal, Growth Mindedness, Growth Strategies, Analytical Skills