IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Board Infinity
Skills you'll gain: Mindfulness, Resilience, Emotional Intelligence, Compassion, Communication, Interpersonal Communications, Personal Development, Stress Management, Self-Awareness, Empowerment, Mental Health, Persistence, Goal Setting
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Information Privacy, General Data Protection Regulation (GDPR), Security Requirements Analysis, Personally Identifiable Information, Incident Response, Compliance Management, Data Security, Regulation and Legal Compliance, Encryption, Data Management, Personal Attributes
Beginner · Course · 1 - 3 Months

Skills you'll gain: Data Storytelling, Data Presentation, Storytelling, Interactive Data Visualization, Data Visualization, Infographics, Dashboard, Data Visualization Software, Presentations, Data-Driven Decision-Making, Persuasive Communication
Intermediate · Course · 1 - 4 Weeks

University of California, Santa Cruz
Skills you'll gain: Software Development Life Cycle, Agile Project Management, Collaborative Software, Software Development, System Testing, Acceptance Testing, Test Case, Python Programming, Cloud Management, Computer Science
Beginner · Course · 1 - 3 Months
Stanford University
Skills you'll gain: Bayesian Network, Graph Theory, Probability Distribution, Network Model, Statistical Modeling, Markov Model, Decision Support Systems, Probability & Statistics, Network Analysis, Natural Language Processing
Advanced · Course · 1 - 3 Months

Rice University
Skills you'll gain: Project Scoping, Communication Planning, Cost Management, Scope Management, Project Estimation, Project Schedules, Earned Value Management, Scheduling, Team Management, Quality Assurance, Stakeholder Management, Work Breakdown Structure, Risk Management, Organizational Structure, Procurement, Project Risk Management, Project Documentation, Requirements Management, Project Management, Planning
Beginner · Specialization · 3 - 6 Months

Skills you'll gain: Data Governance, Data-Driven Decision-Making, AI Product Strategy, Legal Technology, Data Management, Business Process Automation, Technology Strategies, Business Leadership, Business Transformation, Generative AI, Artificial Intelligence, Responsible AI, Artificial Intelligence and Machine Learning (AI/ML), Customer experience improvement, Customer Service, Machine Learning
Beginner · Course · 3 - 6 Months

Skills you'll gain: Content Performance Analysis, Content Strategy, Stakeholder Communications, User Experience, UI/UX Strategy, User Experience Design, User Research, User Interface and User Experience (UI/UX) Design, Test Planning, Benchmarking, Data-Driven Decision-Making, Competitive Analysis, Writing, Editing
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Communication Planning, Communication Strategies, Communication, Stakeholder Communications, Project Management Software, Business Communication, Strategic Communication, Project Documentation, Stakeholder Management, Expectation Management, Key Performance Indicators (KPIs), Performance Metric, Performance Reporting, Standard Operating Procedure, Performance Measurement, Service Level Agreement, Project Management Life Cycle, Process Improvement
Beginner · Course · 1 - 4 Weeks

University of Pennsylvania
Skills you'll gain: Influencing, Active Listening, Negotiation, Communication, Communication Strategies, Persuasive Communication, Verbal Communication Skills, Contract Negotiation, Trustworthiness, Leadership, Interpersonal Communications, Business Communication, Strategic Communication, Relationship Building, Initiative and Leadership, Professional Networking, Innovation, Growth Mindedness, Personal Development, Optimism
Beginner · Specialization · 3 - 6 Months

Arizona State University
Skills you'll gain: Oral Comprehension, Learning Management Systems, Education Software and Technology, Digital pedagogy, Teaching, Writing, Literacy, Technology Strategies, Grammar, English Language, Language Competency, Language Learning, digital literacy, Vocabulary, Innovation
Beginner · Specialization · 3 - 6 Months

University of California, Davis
Skills you'll gain: Intellectual Property, Research, Higher Education, Research Methodologies, Research Design, Science and Research, Ethical Standards And Conduct, Student Engagement, Safety and Security
Beginner · Course · 1 - 4 Weeks