IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

University of California, Irvine
Skills you'll gain: Business Writing, Business Correspondence, Concision, Editing, Grammar, Proofreading, Business Communication, Report Writing, Global Marketing, Writing, Target Audience, Communication, Virtual Teams, Press Releases, Persuasive Communication, Presentations
Beginner · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Email Marketing, Copywriting, Editing, Grammar, Proofreading, Target Audience, Writing, Direct Marketing, Business Correspondence, Marketing Psychology, Content Strategy
Beginner · Course · 1 - 4 Weeks

John Wiley & Sons
Skills you'll gain: Organizational Change, Business Transformation, Mergers & Acquisitions, Change Management, Digital Transformation, Culture Transformation, Agile Methodology, Adaptability, Organizational Strategy, Business Leadership, Organizational Effectiveness, Strategic Planning, Organizational Structure, Innovation, Leadership, Human Resource Strategy, Business Strategies, Business Strategy
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Advanced Analytics, Supply Chain Management, Business Analytics
Beginner · Course · 1 - 4 Weeks

Alex Genadinik
Skills you'll gain: Advertising, Google Ads, Pay Per Click Advertising, Marketing, Amazon S3, WordPress, Selling Techniques
Mixed · Course · 1 - 4 Weeks

Skills you'll gain: Data Storytelling, Healthcare Project Management, Data Visualization, Concision, Analytical Skills
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: AI Workflows, AI Orchestration, Agentic Workflows, Prompt Engineering, Generative AI Agents, AI Enablement, Agentic systems, AI Security, Prompt Patterns, Salesforce, Responsible AI, Artificial Intelligence, Application Lifecycle Management, Data Governance, Data Integration, Data Architecture, Automation, Business Requirements, Customer Relationship Management (CRM) Software, Data Security
Intermediate · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Relational Databases, Health Informatics, Performance Tuning, Data Access, Databases, Data Integrity, Health Information Management, Secure Coding, Clinical Data Management, Stored Procedure, SQL
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Jira (Software), Sprint Retrospectives, Performance Metric, Performance Reporting, Team Performance Management, Business Metrics, Organizational Effectiveness, Performance Improvement, Issue Tracking, Continuous Improvement Process, Cycle Counting, Taking Meeting Minutes, Record Keeping
Beginner · Course · 1 - 4 Weeks

Google Cloud
Skills you'll gain: Virtual Networking, Kubernetes, Cloud Computing Architecture, Network Architecture, Google Cloud Platform, Network Planning And Design, Network Troubleshooting, Cloud Infrastructure, Scalability, TCP/IP
Intermediate · Course · 1 - 4 Weeks

Duke University
Skills you'll gain: Research, Literacy, Research Methodologies, Persuasive Communication, Report Writing, English Language, Grammar, Case Studies, Editing, Proofreading, Style Guides, Peer Review, Ethical Standards And Conduct
Beginner · Course · 1 - 3 Months

Skills you'll gain: Interoperability, Medical Privacy, Clinical Data Management, Data Cleansing, Data Preprocessing, Health Informatics, Feature Engineering, Data Transformation, Health Insurance Portability And Accountability Act (HIPAA) Compliance, Data Quality, ICD Coding (ICD-9/ICD-10), Data Processing, Health Care, Health Information Management, Data Integration, Medical Records, Medical Coding, Data Validation, Electronic Medical Record, Machine Learning
Intermediate · Course · 1 - 4 Weeks