IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Northeastern University
Skills you'll gain: Database Design, Software Quality Assurance, Enterprise Architecture, Open Web Application Security Project (OWASP), Data Governance, Database Theory, User Research, Stakeholder Engagement, Algorithms, Agile Software Development, Software Development Life Cycle, Unified Modeling Language, Software Architecture, Cybersecurity, Responsive Web Design, Java, Cascading Style Sheets (CSS), Agile Methodology, Object Oriented Programming (OOP), Data Ethics
Earn a degree
Degree · 1 - 4 Years

Coursera
Beginner · Course · 1 - 4 Weeks

Illinois Institute of Technology
Skills you'll gain: Infrastructure As A Service (IaaS), Operating System Administration, Open Source Technology, Cloud Security, Virtualization, Platform As A Service (PaaS), Linux, Package and Software Management, Containerization, Cloud-Native Computing, Serverless Computing, Cloud Infrastructure, Web Development, Network Security, Shell Script, Identity and Access Management, Linux Administration, Cloud Computing, Microsoft Windows, Test Driven Development (TDD)
Earn a degree
Degree · 1 - 4 Years

Coursera
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Network Engineering, Cloud Engineering, Network Planning And Design, Network Troubleshooting, Network Architecture, Virtual Networking, Network Monitoring, Event Monitoring, Network Administration, Network Performance Management, Google Cloud Platform, Hybrid Cloud Computing, Cloud Infrastructure, General Networking, Cloud Computing Architecture, Network Infrastructure, Network Support, Virtual Private Networks (VPN), Kubernetes, Virtual Local Area Network (VLAN)
Advanced · Course · 1 - 3 Months

Google Cloud
Skills you'll gain: Jupyter, MLOps (Machine Learning Operations), Google Cloud Platform, Model Deployment, Machine Learning, Development Environment, Collaborative Software, Exploratory Data Analysis
Beginner · Course · 1 - 4 Weeks

Birla Institute of Technology & Science, Pilani
Skills you'll gain: Natural Language Processing, Large Language Modeling, Embeddings, Text Mining, Data Preprocessing, Semantic Web, Artificial Neural Networks, ChatGPT, Artificial Intelligence and Machine Learning (AI/ML), Generative AI, Deep Learning, Probability & Statistics
Intermediate · Course · 1 - 3 Months

Illinois Institute of Technology
Skills you'll gain: Industrial and Organizational Psychology, Infrastructure As A Service (IaaS), Data Storytelling, Serverless Computing, Javascript and jQuery, Network Troubleshooting, Database Management Systems, Time Series Analysis and Forecasting, Open Source Technology, Cloud-Native Computing, Project Scoping, Networking Hardware, Virtualization, Unified Modeling Language, Cybersecurity, Cloud Security, Computer Hardware, Design Thinking, Team Oriented, DevSecOps
Earn a degree
Degree · 1 - 4 Years