Process improvement courses can help you learn techniques like Lean, Six Sigma, and root cause analysis, along with process mapping and performance metrics. You can build skills in identifying inefficiencies, implementing change, and fostering a culture of continuous improvement. Many courses introduce tools such as flowcharts, value stream mapping, and statistical software, which support the application of these skills in practical work, enabling you to streamline operations and enhance productivity.

Skills you'll gain: Retrieval-Augmented Generation, OpenAI API, AI Workflows, Generative Model Architectures, Model Deployment, Hugging Face, Programming Principles, Computer Programming, Transfer Learning, Application Deployment, Context Management, Embeddings, User Interface (UI), Model Evaluation, Vector Databases, Debugging, Software Installation
Intermediate · Specialization · 3 - 6 Months
University of Illinois Urbana-Champaign
Skills you'll gain: Customer experience strategy (CX), Strategic Communication, Marketing Communications, Digital Media Strategy, Marketing Analytics, Digital Marketing, Marketing Channel, Data-Driven Decision-Making, Marketing Strategy and Techniques, Integrated Marketing Communications, Personalized Service, Consumer Behaviour, Data Ethics, Social Media, Emerging Technologies, Artificial Intelligence, Augmented Reality
Build toward a degree
Beginner · Course · 1 - 4 Weeks

Real Madrid Graduate School Universidad Europea
Skills you'll gain: Performance Analysis, Patient Evaluation, Sports Medicine, Coaching, Athletic Training, Laboratory Testing, Exercise Science, Injury Prevention, Health Technology, Needs Assessment, Diagnostic Tests, Performance Reporting, Clinical Assessment, Program Standards, Collaboration, Load Balancing, Decision Support Systems, Planning, Decision Making, Global Positioning Systems
Beginner · Course · 1 - 4 Weeks

Rutgers the State University of New Jersey
Skills you'll gain: Strategic Sourcing, Supplier Relationship Management, Procurement, Supplier Management, Purchasing, Supply Management, Vendor Relationship Management, Supply Chain, Supplier Performance Management, Vendor Management, Decision Making, Risk Management, Cost Benefit Analysis
Beginner · Course · 1 - 4 Weeks

Northeastern University
Skills you'll gain: Engineering Management, Project Risk Management, Innovation, Risk Management, Project Management, Project Design, Project Management Life Cycle, Cost Management, Creativity, Planning, Organizational Structure, Project Planning, Creative Thinking, Budgeting, Work Breakdown Structure, Leadership and Management, Organizational Strategy, Agile Methodology, Resource Allocation
Beginner · Course · 1 - 3 Months

Skills you'll gain: Customer Service, Customer Relationship Building, Continuous Improvement Process, Process Improvement, Performance Metric, Customer experience improvement, Customer Complaint Resolution, Client Support, Technical Support, Expectation Management, Conflict Management, Communication Strategies
Beginner · Course · 1 - 4 Weeks

Università Bocconi
Skills you'll gain: Leadership and Management, Business Management, Team Management, Brand Management, Leadership Studies, Brand Strategy, Innovation, Art History, Fundraising, Data-Driven Decision-Making, Customer Relationship Management, Marketing, Customer experience improvement
Mixed · Course · 1 - 3 Months

LearnKartS
Skills you'll gain: Project Closure, Project Controls, Procurement, Scope Management, Earned Value Management, Project Management, Project Schedules, Cost Management, Project Management Life Cycle, Project Management Institute (PMI) Methodology, Project Planning, Stakeholder Communications, Stakeholder Management, Project Performance, Scheduling, Cost Estimation, Communication, Quality Management
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Information Architecture, UI/UX Research, User Research, Agile Software Development, User Interface and User Experience (UI/UX) Design, Design Thinking, User Experience, User Centered Design, Usability, Usability Testing, Responsive Web Design, Agile Methodology, Kanban Principles, User Flows, User Interface (UI), Figma (Design Software), Wireframing, Design Research, Prototyping, Persona (User Experience)
Beginner · Professional Certificate · 3 - 6 Months

Eindhoven University of Technology
Skills you'll gain: Ethical Standards And Conduct, Engineering Design Process, Business Ethics, Risking, Engineering Practices, Research, Value Engineering, Social Impact
Beginner · Course · 1 - 3 Months

Amazon Web Services
Skills you'll gain: Customer experience improvement, Salesforce, Operational Excellence, Operational Efficiency, Cloud-Based Integration, Business Solutions, Amazon Web Services, Technology Solutions, Systems Integration, Business Operations, Solution Design, Data Integration, Business Transformation
Beginner · Course · 1 - 4 Weeks

Erasmus University Rotterdam
Skills you'll gain: Innovation, Creativity, Brainstorming, Process Development, Design Thinking, Organizational Leadership, Product Development, Diversity and Inclusion, Product Lifecycle Management, Team Management, Business Strategy, Lean Methodologies
Beginner · Course · 1 - 3 Months