IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Coursera
Skills you'll gain: Email Marketing, Data Cleansing, Performance Analysis, Performance Measurement, Key Performance Indicators (KPIs), Marketing Effectiveness, Data Quality, Data Maintenance, Data Validation, Process Improvement and Optimization
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Emotional Intelligence, Empathy & Emotional Intelligence, Personal Development, Patient Communication, Self-Awareness, Patient-centered Care, Resilience, Professional Development, Health And Wellness Coaching, Application Design, Stress Management, Mindfulness, Content Management, Digital Design, User Centered Design
Beginner · Course · 1 - 4 Weeks
The University of North Carolina at Chapel Hill
Skills you'll gain: Environmental Laws, Environmental Policy, Environmental Regulations, Environmental Issue, Environment, Law, Regulation, and Compliance, Case Law, Pollution Prevention, Hazard Analysis, Water Quality, Water Resource Management, Legal Research, Climate Change Mitigation
Mixed · Course · 1 - 3 Months

Logical Operations
Skills you'll gain: Microsoft Windows, Microsoft Copilot, Cloud Applications, File Management, System Configuration, Patch Management, Cloud Storage, Peripheral Devices, Operating System Administration, Operating Systems, Software Installation, Web Applications, Computing Platforms, Web Content Accessibility Guidelines, Computer Security Awareness Training, Control Panels, AI Enablement, Configuration Management, User Interface (UI), Virtual Environment
Beginner · Specialization · 3 - 6 Months

Skills you'll gain: Network Security, Data Security
Intermediate · Course · 1 - 4 Weeks

Logical Operations
Skills you'll gain: Microsoft Word, Microsoft Office, Microsoft 365, Document Management, Spreadsheet Software, Productivity Software, Microsoft Windows, Business Writing, Writing and Editing, Web Content, Technical Documentation, Writing, Report Writing, Collaborative Software, Editing, Productivity, Collaboration, Computer Literacy, Business Communication, Web Content Accessibility Guidelines
Mixed · Course · 1 - 3 Months

Skills you'll gain: Risk Management Framework, Financial Analysis, Financial Regulation, Business Continuity, Financial Systems, Data Management, Financial Controls, Capital Markets
Mixed · Course · 1 - 3 Months

Logical Operations
Skills you'll gain: Pivot Tables And Charts, Microsoft Excel, Spreadsheet Software, Business Intelligence, Data Analysis, Data Presentation, Business Analytics, Microsoft Office, Microsoft 365, Data Wrangling, Data Visualization, Productivity Software
Mixed · Course · 1 - 4 Weeks
University of Pennsylvania
Skills you'll gain: Game Design, Project Design, Social Impact, Drive Engagement, Design Thinking, Employee Engagement, Motivational Skills, Training and Development, Behavior Management, Customer Engagement, Psychology, Behavioral Economics, Marketing
Mixed · Course · 1 - 3 Months

Skills you'll gain: Apache Airflow, Service Level Agreement, Data Pipelines, Workflow Management, Scalability, MLOps (Machine Learning Operations), DevOps, Extract, Transform, Load, System Monitoring, Incident Response
Beginner · Course · 1 - 4 Weeks

DeepLearning.AI
Skills you'll gain: Prompt Engineering, Large Language Modeling, LLM Application, Generative AI, Code Review, Program Development, Software Development Methodologies, Machine Learning, Artificial Intelligence and Machine Learning (AI/ML)
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Jira (Software), Workflow Management, Business Workflow Analysis, No-Code Development, Business Process Automation, Performance Tuning, Automation, Process Optimization, Debugging, Performance Improvement, Process Improvement, Process Analysis, Performance Analysis, Auditing, Root Cause Analysis
Beginner · Course · 1 - 4 Weeks