IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Johns Hopkins University
Skills you'll gain: Shiny (R Package), Rmarkdown, Model Evaluation, Regression Analysis, Leaflet (Software), Exploratory Data Analysis, Statistical Inference, Predictive Modeling, Statistical Hypothesis Testing, Machine Learning Algorithms, Plotly, Interactive Data Visualization, Probability & Statistics, Data Visualization, Statistical Analysis, Statistical Modeling, R Programming, Model Training, Machine Learning, GitHub
Intermediate · Specialization · 3 - 6 Months

Rice University
Skills you'll gain: Medical Terminology, Medical History Documentation, Pulmonology, Cardiology, Electronic Medical Record System, Medical Records, Endocrinology, Human Musculoskeletal System, Respiratory Care, Orthopedics, Obstetrics And Gynecology, Respiration, Neurology, Gynecology, Urology, Hematology, Health Information Management and Medical Records, Anatomy, Immunology, Communication
Beginner · Specialization · 3 - 6 Months

Erasmus University Rotterdam
Skills you'll gain: Econometrics, Time Series Analysis and Forecasting, Regression Analysis, Logistic Regression, Statistical Methods, Data Analysis, Economics, Trend Analysis, Analytics, Statistical Analysis, Statistical Modeling, Statistics, Case Studies, Forecasting, Probability & Statistics, Estimation, Model Evaluation, Statistical Hypothesis Testing, Probability, Linear Algebra
Mixed · Course · 1 - 3 Months

University of Maryland, College Park
Skills you'll gain: Cybersecurity, Cyber Security Policies, Cyber Risk, Cyber Attacks, Cyber Governance, Cyber Security Strategy, Security Management, Infrastructure Security, Data Security, Threat Modeling, Computer Security, Security Awareness, Risk Management, Enterprise Security, Vulnerability, Governance, General Networking, Public Safety and National Security, Threat Detection, Artificial Intelligence
Beginner · Specialization · 3 - 6 Months

University of California, Irvine
Skills you'll gain: Peer Review, Instructional Design, Instructional and Curriculum Design, Education Software and Technology, Drive Engagement, Instructing, Parent Communication, Instructional Strategies, Student Engagement, Learning Management Systems, Student Support and Services, Course Development, Collaborative Software, Pedagogy, Digital pedagogy, Teaching, AI Personalization, Data Management, Collaboration, Planning
Beginner · Specialization · 3 - 6 Months

Skills you'll gain: Service Management, Information Technology Infrastructure Library, Service Improvement, IT Service Management, Technical Management, IT Management, Continuous Improvement Process, Process Management, Business Process Management, Stakeholder Management, Governance, Change Management, Risk Management, Value Propositions, Stakeholder Engagement
Beginner · Course · 1 - 3 Months

University at Buffalo
Skills you'll gain: Electrical Substation, Electrical Power, Electric Power Systems, Electrical Systems, Energy and Utilities, Basic Electrical Systems, Electrical Equipment, Electrical Safety, Sustainable Technologies, Environmental Issue, Emerging Technologies
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: GitHub Copilot, Model Context Protocol, Prompt Engineering, GitHub, Generative AI Agents, Generative AI, AI Enablement, Integrated Development Environments, Collaborative Software, AI Workflows, Responsible AI, Large Language Modeling, Software Development Tools, LLM Application, Collaboration, Context Engineering, AI Integrations, Software Development Life Cycle, Code Review, Debugging
Intermediate · Course · 1 - 3 Months
University of Michigan
Skills you'll gain: Cascading Style Sheets (CSS), Web Content Accessibility Guidelines, HTML and CSS, Web Design, Responsive Web Design, Hypertext Markup Language (HTML), Web Development Tools, Web Development, Typography, Programming Principles, Debugging
Beginner · Course · 1 - 3 Months

Skills you'll gain: Team Management, Team Leadership, Team Performance Management, People Management, Interviewing Skills, Leadership, Communication, Leadership Development, Leadership and Management, Team Motivation, Non-Verbal Communication, Strategic Decision-Making, Motivational Skills, Professional Development, Decision Making, Communication Strategies, Performance Management, Productivity, IT Management, Growth Strategies
Mixed · Course · 1 - 3 Months

Skills you'll gain: Client Services, Customer Service, Customer and Client Support, Client Support, Customer Complaint Resolution, Customer Relationship Building, Customer experience improvement, Personalized Service, Customer Engagement, Service Recovery, Customer Retention, Verbal Communication Skills, Customer Success Management, Communication, Customer Insights, Communication Strategies, Business Communication, Long Term Care, Business, Business Strategies
Mixed · Course · 1 - 4 Weeks

University of Virginia
Skills you'll gain: New Product Development, Product Management, Product Development, Agile Product Development, Innovation, Product Improvement, Ideation, Customer Analysis, Customer Insights, Design Thinking, Stakeholder Engagement, Stakeholder Communications, Customer Engagement, Product Requirements, Agile Methodology, Data-Driven Decision-Making, Stakeholder Management, Product Testing, Business Modeling
Beginner · Course · 1 - 4 Weeks