IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Universiteit Leiden
Skills you'll gain: Public Safety and National Security, Research, Research Methodologies, Policy Analysis, Media and Communications, Crisis Intervention, World History, International Relations, Political Sciences, Public Policies, Trend Analysis, Social Impact, Psychology, Case Studies
Beginner · Course · 1 - 3 Months
University of Michigan
Skills you'll gain: Mathematical Modeling, Systems Thinking, Strategic Decision-Making, Innovation, Social Sciences, Strategic Thinking, Decision Making, Complex Problem Solving, Critical Thinking, Network Analysis, Economics, Probability, Market Dynamics
Intermediate · Course · 1 - 3 Months

Alex Genadinik
Skills you'll gain: Business Development, Strategic Partnership, Negotiation, New Business Development, Relationship Building, Business Relationship Management, Professional Networking, Business Strategies, Sales Prospecting, Business Communication
Mixed · Course · 1 - 3 Months

Universitat Autònoma de Barcelona
Skills you'll gain: Emergency Services, Family Support, Safety and Security, Resilience, Empathy, Communication Strategies
Beginner · Course · 1 - 3 Months

Skills you'll gain: Resilience, Collaboration, Teamwork, Self-Awareness, Community Development, Mentorship, Active Listening
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Email Marketing, Campaign Management, Copywriting, Marketing Strategy and Techniques, Email Automation, Personally Identifiable Information, Digital Marketing, Marketing Automation, Newsletters, HubSpot CRM, Marketing Analytics, Promotional Strategies, Data Ethics, A/B Testing, Smart Goals, Customer Retention, Key Performance Indicators (KPIs), Goal Setting
Beginner · Course · 1 - 3 Months

Coursera
Skills you'll gain: Digital Marketing, Search Engine Optimization, Keyword Research, ChatGPT, Content Development and Management, Web Content, Content Performance Analysis, Technical Writing, JSON
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Cloud Management, Patch Management, MLOps (Machine Learning Operations), Data Governance, Financial Forecasting, AI Security, Incident Management, Ansible, Operations, Budgeting, Cost Reduction, IT Automation, Data Management, Metadata Management, Site Reliability Engineering, Compliance Management, Cost Management, System Monitoring, Predictive Modeling, Financial Management
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Incident Response, Digital Forensics, Distributed Denial-Of-Service (DDoS) Attacks, Security Information and Event Management (SIEM), Computer Security Incident Management, Incident Management, Endpoint Detection and Response, Continuous Monitoring, Event Monitoring, System Monitoring, Intrusion Detection and Prevention, Cyber Threat Intelligence, Cyber Threat Hunting, Anomaly Detection, Cybersecurity, Cyber Security Strategy, Threat Detection, Malware Protection, Cyber Attacks, Cyber Engineering
Intermediate · Course · 1 - 4 Weeks

The University of North Carolina at Chapel Hill
Skills you'll gain: Positivity, Optimism, Resilience, Compassion, Personal Development, Emotional Intelligence, Adaptability, Relationship Building, Creativity, Mindfulness, Community Health
Mixed · Course · 1 - 3 Months

Skills you'll gain: Vue.JS, Web Components, Unit Testing, JavaScript Frameworks, Software Architecture, Software Testing, Development Testing, UI Components, Web Applications, Front-End Web Development, Web Development, Javascript, HTML and CSS, Data Validation
Intermediate · Course · 3 - 6 Months

Skills you'll gain: Software Design Patterns, Code Review, System Design and Implementation, C and C++
Intermediate · Course · 3 - 6 Months