IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Skills you'll gain: Key Management, Cryptography, Cryptographic Protocols, Cybersecurity, IT Security Architecture, Public Key Infrastructure, Public Key Cryptography Standards (PKCS), Encryption, Cyber Security Policies, Network Security, Security Controls, Computer Security, Quantum computing, NIST 800-53, Information Privacy, Security Management, Risk Management, Network Protocols, Negotiation, Communication
Beginner · Course · 1 - 4 Weeks

Atlassian
Skills you'll gain: Git (Version Control System), Version Control, GitHub, Bitbucket, Software Versioning, Software Configuration Management, Continuous Integration, Command-Line Interface, Collaborative Software
Mixed · Course · 1 - 4 Weeks

Skills you'll gain: Process Mapping, Lean Six Sigma, Requirements Analysis, Process Flow Diagrams, Process Improvement, Process Analysis, Process Improvement and Optimization, Six Sigma Methodology, Operational Analysis, Business Analysis, Strategic Thinking, Business Process, Business Process Management, Product Requirements, Strategic Planning, Lean Methodologies, Requirements Elicitation, Business Analysis Tools, Root Cause Analysis, Stakeholder Management
Mixed · Course · 1 - 4 Weeks

University of Pennsylvania
Skills you'll gain: Spreadsheet Software, Financial Modeling, Predictive Modeling, Regression Analysis, Statistical Modeling, Data Modeling, Excel Formulas, Risk Modeling, Business Modeling, Simulation and Simulation Software, Operations Research, Microsoft Excel, Google Sheets, Probability Distribution, Analysis, Forecasting, Predictive Analytics, Risk Analysis, Statistical Methods, Cash Flow Forecasting
Mixed · Course · 1 - 4 Weeks

Lund University
Skills you'll gain: Editing, Proofreading, Writing and Editing, Writing, English Language
Beginner · Course · 1 - 4 Weeks

LearnQuest
Skills you'll gain: Cloud Hosting, Cloud Computing, Cloud Platforms, Cloud Services, Cloud Deployment, Cloud Technologies, Cloud Infrastructure, Public Cloud, Infrastructure As A Service (IaaS), Managed Services, Serverless Computing, Virtual Machines, Hybrid Cloud Computing, Software As A Service, Microsoft Azure, Platform As A Service (PaaS), Servers, Emerging Technologies, Containerization
Beginner · Course · 1 - 3 Months

Coursera
Skills you'll gain: Performance Testing, Performance Stress Testing, Performance Tuning, Performance Measurement, System Configuration, Network Performance Management, Configuration Management, System Monitoring, Content Management Systems, Site Reliability Engineering, IT Infrastructure, Technical Documentation, Content Creation
Advanced · Course · 1 - 4 Weeks

Skills you'll gain: Network Security, Incident Response, Incident Management, Business Continuity Planning, Business Continuity, Disaster Recovery, Security Controls, Configuration Management, Governance, Cybersecurity, Security Awareness, Security Management, Computer Security Incident Management, Cyber Attacks, Computer Security Awareness Training, Information Assurance, Data Security, IT Security Architecture, Infrastructure Security, Role-Based Access Control (RBAC)
Beginner · Specialization · 3 - 6 Months

University of Virginia
Skills you'll gain: New Product Development, Product Management, Product Development, Agile Product Development, Innovation, Product Improvement, Ideation, Customer Analysis, Customer Insights, Design Thinking, Stakeholder Engagement, Stakeholder Communications, Customer Engagement, Product Requirements, Agile Methodology, Data-Driven Decision-Making, Stakeholder Management, Product Testing, Business Modeling
Beginner · Course · 1 - 4 Weeks

Peking University
Skills you'll gain: Language Learning, Language Competency, Oral Expression, Vocabulary, Grammar, Oral Comprehension, Culture
Beginner · Course · 1 - 3 Months

University of Toronto
Skills you'll gain: ArcGIS, GIS Software, Spatial Data Analysis, Spatial Analysis, Geographic Information Systems, Geospatial Information and Technology, Geospatial Mapping, Data Mapping, Metadata Management, Query Languages, Data Manipulation, Data Visualization, Quantitative Research, Data Compilation, Data Literacy, Data Access, Interactive Data Visualization, Data Processing, Typography, Data Wrangling
Beginner · Specialization · 3 - 6 Months

University of Minnesota
Skills you'll gain: Talent Recruitment, Workforce Planning, Recruitment Strategies, Employee Onboarding, Recruitment, Employee Engagement, Human Resources Management and Planning, Talent Acquisition, Human Resources, Workforce Management, New Hire Orientations, Forecasting, Drive Engagement, Talent Sourcing, People Analytics, Law, Regulation, and Compliance, Interviewing Skills
Mixed · Course · 1 - 4 Weeks