IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Skills you'll gain: Dashboard, Key Performance Indicators (KPIs), Interactive Data Visualization, Data Presentation, Business Intelligence, Web Analytics, Business Analytics, Requirements Elicitation, Data Storytelling, Performance Analysis, Requirements Analysis, Business Requirements, Stakeholder Analysis, Self Service Technologies
Intermediate · Course · 1 - 4 Weeks
Starweaver
Skills you'll gain: Cyber Security Strategy, Cyber Operations, Cyber Threat Intelligence, MITRE ATT&CK Framework, Cyber Security Assessment, Cyber Risk, Incident Response, Cyber Attacks, Campaign Management, Key Performance Indicators (KPIs), Risk Analysis, Performance Measurement, Resilience, Strategic Decision-Making, Business Metrics, Coordination, Strategic Marketing
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Sampling (Statistics), Data Analysis, Descriptive Statistics, Box Plots, Statistics, Statistical Analysis, Probability & Statistics, Data Visualization Software, Exploratory Data Analysis, Histogram, R Programming, Scatter Plots, Data-Driven Decision-Making, Microsoft Excel
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Social Media Management, Social Media Marketing, Social Media Content, Customer Communications Management, Digital Communications
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Network Security, Data Security
Intermediate · Course · 1 - 4 Weeks

Logical Operations
Skills you'll gain: Microsoft Windows, Microsoft Copilot, Cloud Applications, File Management, System Configuration, Patch Management, Cloud Storage, Peripheral Devices, Operating System Administration, Operating Systems, Software Installation, Web Applications, Computing Platforms, Web Content Accessibility Guidelines, Computer Security Awareness Training, Control Panels, AI Enablement, Configuration Management, User Interface (UI), Virtual Environment
Beginner · Specialization · 3 - 6 Months

Skills you'll gain: Extensible Markup Language (XML), Extensible Languages and XML, .NET Framework, C# (Programming Language), Debugging
Beginner · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Regulatory Compliance, Email Marketing, Compliance Management, General Data Protection Regulation (GDPR), Compliance Auditing, Auditing, Data Management, Personally Identifiable Information, Data Governance, Information Privacy, Customer Data Management, Risk Mitigation
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Data Analysis Expressions (DAX), Power BI, Gross Profit, Dashboard, Data Modeling, Data Import/Export, Interactive Data Visualization, Microsoft Power Platform, People Analytics, Data Analysis, Business Intelligence, Business Reporting, Data Transformation, Data-Driven Decision-Making, Microsoft Excel, Case Studies, Stakeholder Analysis, Business Analysis, Performance Analysis, Data Cleansing
Beginner · Specialization · 3 - 6 Months

Skills you'll gain: Programmable Logic Controllers, Electrical Wiring, Computational Logic, Control Systems, Automation, Simulation and Simulation Software, Human Machine Interfaces, Communication Systems, Applied Mathematics
Beginner · Course · 1 - 3 Months

Coursera
Skills you'll gain: Accounts Payable, Accounts Payable and Receivable, Invoicing, Billing & Invoicing, Data Entry, Payment Processing and Collection, Transaction Processing, SAP Applications, Accounting Systems, Accounting and Finance Software, Accounting Records, General Ledger, Enterprise Resource Planning
Beginner · Course · 1 - 4 Weeks

Logical Operations
Skills you'll gain: Microsoft Word, Microsoft Office, Microsoft 365, Document Management, Spreadsheet Software, Productivity Software, Microsoft Windows, Business Writing, Writing and Editing, Web Content, Technical Documentation, Writing, Report Writing, Collaborative Software, Editing, Productivity, Collaboration, Computer Literacy, Business Communication, Web Content Accessibility Guidelines
Mixed · Course · 1 - 3 Months