Skills you'll gain: AI Personalization, AI Product Strategy, Customer Service, Customer Insights, Customer Analysis, AI Enablement, Customer Data Management, Customer experience strategy (CX), Customer and Client Support, Data Ethics, Customer Relationship Building, Customer Engagement, Customer Retention, Artificial Intelligence and Machine Learning (AI/ML), Customer Success Management, Generative AI Agents, Generative AI, Emerging Technologies

Skills you'll gain: AI Personalization, Customer Engagement, Customer experience improvement, Customer Retention, Sales Strategy, Customer Relationship Management, Workflow Management, Sales, Customer Insights, Customer Data Management, AI Enablement, Data-Driven Decision-Making, Microsoft Copilot, Debugging, Data Ethics, Trend Analysis, Information Privacy, Data Quality

Skills you'll gain: Email Marketing, Brand Marketing, Brand Strategy, Storytelling, Marketing Materials, Branding, Microsoft Outlook, Gmail, Marketing Communications, Communication Strategies, Business Communication

Skills you'll gain: People Analytics, Human Capital, Human Resource Strategy, Human Resources, Talent Management, Organizational Effectiveness, Workforce Management, Analytics, Performance Measurement, Employee Performance Management, Data-Driven Decision-Making, Performance Analysis, Network Analysis, Employee Retention, Performance Management, Collaboration, Data Analysis, Predictive Analytics

Skills you'll gain: Email Marketing, Marketing Analytics, Marketing Effectiveness, Brand Strategy, Brand Management, Brand Awareness, Campaign Management, Branding, Compliance Auditing

Skills you'll gain: Intrusion Detection and Prevention, Threat Detection, Open Web Application Security Project (OWASP), Incident Response, Penetration Testing, Computer Security Incident Management, Metasploit, Distributed Denial-Of-Service (DDoS) Attacks, Cybersecurity, Threat Management, Data Security, Authentications, Cyber Attacks, Security Testing, Cloud Security, Security Strategy, Computer Security Awareness Training, Risk Management, Security Awareness, Enterprise Security

Skills you'll gain: Prompt Engineering, Responsible AI, AI Product Strategy, Generative AI, Google Cloud Platform, Google Workspace, Artificial Intelligence

Skills you'll gain: Brand Strategy, Brand Marketing, Branding, Marketing Communications, Brand Management, Brand Awareness, Marketing Effectiveness, Advertising, Marketing, Marketing Strategies, Strategic Marketing, Brand Loyalty, Social Media Marketing, Online Advertising, Direct Marketing, Product Marketing, Marketing Strategy and Techniques, Digital Advertising, Advertising Campaigns, Digital Marketing

Skills you'll gain: Project Management Software, Return On Investment, Business Process Automation, Business Metrics, Slack (Software), Project Implementation, Workflow Management, Key Performance Indicators (KPIs), Automation, AI Enablement, Performance Metric, AI Workflows, Process Improvement and Optimization, Business Reporting, Application Programming Interface (API)

Skills you'll gain: Persuasive Communication, Influencing, Communication, Storytelling, Marketing Psychology, Sales Training, Presentations, Communication Strategies, Consumer Behaviour, Emotional Intelligence, Value Propositions, Psychology, Decision Making, Target Audience

Skills you'll gain: Game Theory, Systems Thinking, Complex Problem Solving, Mathematical Modeling, Political Sciences

Skills you'll gain: Campaign Management, Advertising Campaigns, Data Storytelling, Key Performance Indicators (KPIs), Marketing Strategies, Marketing Analytics, Project Management Life Cycle, Performance Metric, Marketing Planning, Performance Reporting, Data-Driven Decision-Making, Project Closure, Search Engine Optimization, Goal Setting