IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.
Kennesaw State University
Skills you'll gain: Marketing, Marketing Channel, Social Media Marketing, Marketing Strategies, Marketing Effectiveness, Content Marketing, Consumer Behaviour, Digital Marketing, Advertising, Social Media, Social Media Strategy, Branding, Digital Media Strategy, Digital Advertising
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Model Evaluation, Decision Tree Learning, Data Preprocessing, Data Manipulation, Statistical Modeling, R Programming, Supervised Learning, Machine Learning, Classification Algorithms
Beginner · Guided Project · Less Than 2 Hours

Skills you'll gain: Application Deployment, Amazon Web Services, Google Cloud Platform, Cloud Applications, Application Performance Management, Kubernetes, Cloud Services, Serverless Computing, System Monitoring, Containerization, Scalability
Intermediate · Course · 1 - 4 Weeks

University of Colorado System
Skills you'll gain: Statistical Software, Marketing Analytics, Model Evaluation, Regression Analysis, Statistical Modeling, Data Visualization, Statistical Analysis, Advanced Analytics, Strategic Marketing, Market Analysis, Marketing Effectiveness, Predictive Analytics, Marketing Strategies, Predictive Modeling, Logistic Regression, Customer Insights, Target Market, Statistical Hypothesis Testing, A/B Testing, Variance Analysis
Intermediate · Course · 1 - 4 Weeks

Google Cloud
Skills you'll gain: Cloud Storage, Virtual Machines, Scalability, Windows Servers, Cloud Infrastructure, Google Cloud Platform, Remote Access Systems, Network Performance Management
Beginner · Project · Less Than 2 Hours

Skills you'll gain: Video Game Development, Game Design, Rust (Programming Language), Algorithms, Application Programming Interface (API), Programming Principles, Application Design, Data Structures, Software Development, Development Testing
Beginner · Guided Project · Less Than 2 Hours
University of Illinois Urbana-Champaign
Skills you'll gain: Data Visualization, Data Visualization Software, Empathy, Tableau Software, Risk Analysis, Data-Driven Decision-Making, Data Analysis, Risk Management, Empathy & Emotional Intelligence, Stakeholder Analysis, Business Risk Management, Human Centered Design, Decision Making, User Research, Risk Control, Psychology
Beginner · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Generative AI, Data Ethics, AI Product Strategy, AI Enablement, Prompt Engineering, Responsible AI, Data Synthesis, Data-Driven Decision-Making, Data Preprocessing, Predictive Modeling
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Predictive Modeling, Matplotlib, Applied Machine Learning, Seaborn, Data Visualization, Regression Analysis, Pandas (Python Package), Statistical Machine Learning, Statistical Analysis, Machine Learning, Supervised Learning, Data Science, Scikit Learn (Machine Learning Library), Probability & Statistics, Python Programming, Unsupervised Learning, Data Analysis, Decision Tree Learning, NumPy, Data Manipulation
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Business Strategy, Process Optimization, Operational Analysis, Contingency Planning, Business Process Reengineering, Business Planning, Process Improvement, Organizational Strategy, Strategic Decision-Making, Competitive Analysis, Strategic Leadership, Business Analysis, Organizational Effectiveness, Operational Efficiency, Program Evaluation, Performance Measurement, Business Operations, Portfolio Management, Operations Management, Business
Beginner · Specialization · 1 - 3 Months

Logical Operations
Skills you'll gain: Microsoft Access, Database Design, Relational Databases, Database Management, Excel Macros, Microsoft 365, Database Development, Database Administration, Database Architecture and Administration, Data Integrity, Data Maintenance, Microsoft Windows, Databases, Microsoft Office, Data Entry, Query Languages, Data Presentation, Productivity Software, User Interface (UI), Scripting
Beginner · Specialization · 3 - 6 Months

Skills you'll gain: Infrastructure as Code (IaC), AWS CloudFormation, Terraform, CI/CD, Prometheus (Software), Continuous Integration, Amazon Web Services, Grafana, Continuous Deployment, System Monitoring, Cloud Infrastructure, DevOps, Cloud Deployment, Infrastructure Architecture, Continuous Monitoring, Query Languages
Intermediate · Course · 1 - 4 Weeks