IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Skills you'll gain: Microsoft Teams, Group Policy, Microsoft Azure, Windows PowerShell, Collaborative Software, Identity and Access Management, Network Planning And Design, Network Performance Management, Azure Active Directory, User Provisioning, User Accounts, Data Security
Intermediate · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Product Flow Diagram, Process Flow Diagrams, New Product Development, Go To Market Strategy, Product Development, Product Roadmaps, Product Improvement, Product Design, Customer experience strategy (CX), Customer Analysis, User Research, User Feedback, Analysis
Intermediate · Course · 1 - 4 Weeks

Macquarie University
Skills you'll gain: Human Factors (Security), Security Awareness, Cyber Governance, Cyber Security Strategy, Cyber Attacks, Cyber Security Policies, Cyber Risk, Usability, Cyber Security Assessment, Cybersecurity, Security Management, Law, Regulation, and Compliance, Security Strategy, Employee Training, Information Assurance, Information Privacy, Network Security, Business Ethics, Decision Making
Beginner · Course · 1 - 3 Months

Starweaver
Skills you'll gain: Virtual Networking, Network Protocols, Network Planning And Design, Network Security, Network Performance Management, Network Architecture, Network Monitoring, Computer Networking, TCP/IP, Routing Protocols, Emerging Technologies, Internet Of Things, Artificial Intelligence and Machine Learning (AI/ML)
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Peripheral Devices, Virtual Private Networks (VPN), Mac OS, TCP/IP, System Configuration, Apple software proficiency, Network Protocols, Network Administration, Network Support, General Networking, Operating System Administration, Remote Access Systems, Cloud-Based Integration, Apple Hardware proficiency, Hardware Troubleshooting
Advanced · Course · 1 - 4 Weeks

Skills you'll gain: Maintainability, Code Review, Testability, Debugging, Style Guides, Software Documentation, Software Design Patterns, Programming Principles, Quality Assurance
Intermediate · Course · 1 - 4 Weeks

Universidad de Palermo
Skills you'll gain: Family Support, Relationship Building, Empathy, Resilience, Parent Communication, Cooperation, Economics, Personal Development, Communication
Beginner · Course · 1 - 4 Weeks

Amazon Web Services
Skills you'll gain: Amazon Web Services, Cloud Computing, Cloud Services, Cloud Solutions, Digital Transformation, Public Cloud, Business Transformation, Innovation, Operational Efficiency, Thought Leadership
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Network Protocols, Network Performance Management, Network Monitoring, Network Troubleshooting, Threat Detection, Network Analysis, TCP/IP, Web Servers, Intrusion Detection and Prevention, Network Security
Intermediate · Guided Project · Less Than 2 Hours

Logical Operations
Skills you'll gain: Microsoft SQL Servers, SQL, Query Languages, Transaction Processing, Database Management, Data Manipulation, Relational Databases, Databases, Database Design, Database Software, Data Management, Data Integrity, Performance Tuning
Mixed · Course · 1 - 3 Months

Johns Hopkins University
Skills you'll gain: Social Justice, Social Studies, Sociology, Social Determinants Of Health, Health Equity, Diversity Awareness, Culture, Cultural Diversity, Environmental Issue, Land Management, Intercultural Competence, Culture Transformation, Public History, Relationship Building
Beginner · Course · 1 - 3 Months

Universidades Anáhuac
Skills you'll gain: Parent Communication, Child Development, Relationship Building, Emotional Intelligence, Positivity, Assertiveness, Rapport Building, Personal Development, Empathy, Conflict Management, Mentorship, Family Support, Active Listening, Communication Strategies, Behavior Management
Beginner · Course · 1 - 3 Months