IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Coursera
Skills you'll gain: Canva (Software), Storyboarding, Storytelling, Collaborative Software, Graphic and Visual Design, Team Oriented, Content Creation, Organizational Skills, Presentations
Intermediate · Guided Project · Less Than 2 Hours

Skills you'll gain: Jenkins, CI/CD, Continuous Integration, DevOps, Application Deployment, Continuous Delivery, Spring Framework, Build Tools, Version Control
Intermediate · Guided Project · Less Than 2 Hours

Skills you'll gain: Hyper-V, Windows Servers, Virtualization and Virtual Machines, Cloud Infrastructure, Containerization, Hybrid Cloud Computing, Microsoft Azure, Virtual Networking, Cloud Platforms, Windows PowerShell, IT Automation, Automation
Intermediate · Course · 1 - 4 Weeks

University of Leeds
Skills you'll gain: Resource Allocation, Operations Research, Production Planning, Graph Theory, Data-Driven Decision-Making, Decision Making, Mathematical Modeling, Process Optimization, Network Planning And Design, Complex Problem Solving, Computational Logic, Algorithms, Linear Algebra, Cryptography
Beginner · Course · 1 - 4 Weeks

University of Michigan
Skills you'll gain: Relational Databases, Databases, Data Visualization Software, Web Scraping, Data Science, Scatter Plots, Data Manipulation, SQL, Data Processing, JSON, Application Programming Interface (API), Data Import/Export, Python Programming, Extensible Markup Language (XML), Hypertext Markup Language (HTML)
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Generative AI, MLOps (Machine Learning Operations), Google Cloud Platform, Tensorflow, Model Deployment, AI Workflows, Artificial Intelligence, Applied Machine Learning, Machine Learning, Model Evaluation, Feature Engineering, Natural Language Processing, Supervised Learning
Beginner · Course · 1 - 3 Months

Skills you'll gain: Amazon CloudWatch, Network Troubleshooting, Continuous Monitoring, Identity and Access Management, AWS Identity and Access Management (IAM), Encryption, Network Security, System Monitoring, Network Administration, Amazon Web Services, Security Controls, Cloud Security, Firewall, Network Monitoring, Network Performance Management, Governance
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Email Automation, Microsoft Power Automate/Flow, Workflow Management, Microsoft Power Platform, Business Process Automation, Automation, Applicant Tracking Systems, Test Tools, Process Improvement, Microsoft 365
Beginner · Guided Project · Less Than 2 Hours

Coursera
Skills you'll gain: AI Personalization, Customer Engagement, Data-Driven Decision-Making, Customer Service, Customer experience improvement, Customer Relationship Management (CRM) Software, AI Enablement, Personalized Service, Customer Insights, Business Analytics, ChatGPT, User Feedback, Analytics, Self Service Technologies, Generative AI, Predictive Analytics, Consumer Behaviour, Real Time Data, Automation
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: AWS Identity and Access Management (IAM), Linux Administration, Amazon Elastic Compute Cloud, Linux Servers, Cloud Deployment, Cloud Infrastructure, Amazon Web Services, Cloud Hosting, Cloud Computing, Front-End Web Development, Cloud Management, Linux, Ubuntu, Operating System Administration, Application Deployment, React.js, Event-Driven Programming, Javascript, User Interface (UI), Apache
Intermediate · Specialization · 3 - 6 Months

Skills you'll gain: Network Troubleshooting, Distributed Denial-Of-Service (DDoS) Attacks, Network Administration, Hardening, Network Monitoring, Intrusion Detection and Prevention, Cybersecurity, Network Protocols, Firewall, General Networking, Network Infrastructure, Network Performance Management, Authentications, Identity and Access Management, Encryption, Virtual Local Area Network (VLAN), Multi-Factor Authentication, Wireless Networks
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Kubernetes, Database Application, Google Cloud Platform, Cloud Applications, PostgreSQL, Containerization, Data Access, User Accounts, Proxy Servers, Cloud Computing
Intermediate · Project · Less Than 2 Hours