IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Northeastern University
Skills you'll gain: Model Evaluation, Supervised Learning, Statistical Machine Learning, Machine Learning Algorithms, Unsupervised Learning, PyTorch (Machine Learning Library), Applied Machine Learning, Statistical Methods, Statistical Modeling, Machine Learning, Machine Learning Software, Statistical Analysis, Artificial Intelligence and Machine Learning (AI/ML), Regression Analysis, Classification Algorithms, Algorithms, Predictive Modeling, Dimensionality Reduction, Complex Problem Solving
Intermediate · Course · 1 - 4 Weeks

University of Colorado Boulder
Skills you'll gain: Sampling (Statistics), Estimation, Risk Analysis, Statistical Methods, Statistical Software, Return On Investment, Statistical Analysis, Sample Size Determination, R (Software), Data Analysis, Business Risk Management, Probability & Statistics, Statistical Inference, Project Estimation, Business Analysis
Build toward a degree
Intermediate · Course · 1 - 3 Months

Coursera
Skills you'll gain: ChatGPT, Responsible AI, Technical Consulting, Business Consulting, Generative AI, Prompt Engineering Tools, AI Enablement, Business Reporting, Research Reports, Client Services, Business Process Automation, Data Analysis, Business Ethics, Innovation
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Prompt Engineering, Generative AI, ChatGPT, OpenAI API, Microsoft Copilot, AI Workflows, Application Development, Code Review, Debugging
Intermediate · Course · 1 - 3 Months

Skills you'll gain: UI/UX Research, User Research, Design Thinking, User Experience, Persona (User Experience), Technical Communication, Miro AI, User Centered Design
Beginner · Guided Project · Less Than 2 Hours
Duke University
Skills you'll gain: Financial Reporting, Accounting, Budgeting, Financial Statements, Financial Analysis, Financial Management, Financial Planning, Asset Management, Tax, Investment Management, Tax Compliance, Ethical Standards And Conduct, Fundraising
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Sprint Retrospectives, Miro AI, Collaborative Software, Continuous Improvement Process, Stakeholder Engagement, Process Improvement, Project Controls, Project Documentation, Meeting Facilitation, Project Management, Agile Software Development
Intermediate · Guided Project · Less Than 2 Hours

Skills you'll gain: AWS Kinesis, Amazon DynamoDB, Amazon S3, Data Pipelines, Amazon CloudWatch, Cloud Storage, Real Time Data, AWS Identity and Access Management (IAM), Data Storage, Database Management Systems, Data Management, Data Infrastructure, Cloud Security, Encryption, Scalability
Beginner · Course · 1 - 4 Weeks

Illinois Tech
Skills you'll gain: NoSQL, Big Data, Apache Hadoop, Apache Spark, Data Infrastructure, Real Time Data, Apache Kafka, Data Management, Apache Cassandra, Apache Hive, Data Lakes, MongoDB, Databases, Data Ethics, Distributed Computing, Data Processing, Informatics, Cloud Computing, Software Design Patterns, Data Storage
Build toward a degree
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Incident Response, Incident Management, Cybersecurity, Human Factors (Security), Security Awareness, Continuous Monitoring, Cyber Security Strategy, Cyber Governance, Computer Security Awareness Training, Culture Transformation, Threat Detection, Organizational Change, Employee Training, Employee Engagement, Communication Strategies
Beginner · Course · 1 - 4 Weeks

Eindhoven University of Technology
Skills you'll gain: Magnetic Resonance Imaging, Neurology, Physiology, Psychology, Electrophysiology, Biology, Mental Health, Cell Biology, Anatomy, Research
Mixed · Course · 1 - 3 Months

Skills you'll gain: Kubernetes, Network Troubleshooting, Technical Support and Services, Problem Management, Event Monitoring, Network Monitoring, Debugging, System Monitoring, Servers
Intermediate · Course · 1 - 4 Weeks