IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Board Infinity
Skills you'll gain: White-Box Testing, Software Testing, Risk Analysis, Code Coverage, Test Case, Unit Testing, Test Engineering, Test Planning, Integration Testing
Advanced · Course · 1 - 4 Weeks

Skills you'll gain: Penetration Testing, Exploitation techniques, Scenario Testing, Brute-force attacks, Cybersecurity, Vulnerability Assessments, Linux, Command-Line Interface, Cryptography, File Management, Microsoft Windows, Scripting, Virtual Machines
Intermediate · Course · 1 - 3 Months

Coursera
Skills you'll gain: LLM Application, Large Language Modeling, Prompt Engineering Tools, OpenAI API, Microsoft Copilot, AI Enablement, Generative AI, Software Development Tools, Application Development
Intermediate · Course · 1 - 4 Weeks

Starweaver
Skills you'll gain: Constructive Feedback, Active Listening, Empathy, Composure, Communication Strategies, Communication, Self-Awareness, Advocacy
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Salesforce Development, Salesforce, Visualforce, Artificial Intelligence, Artificial Intelligence and Machine Learning (AI/ML), AI Personalization, Data Quality, Customer Relationship Management (CRM) Software, Predictive Analytics, Email Automation, Data Management, ChatGPT, Data Capture, Generative AI, Business Ethics
Intermediate · Course · 1 - 3 Months

Skills you'll gain: AI Workflows, Marketing Automation, Social Media Content, Generative AI
Beginner · Course · 1 - 3 Months

Rice University
Skills you'll gain: Ancient History, Anthropology, Case Studies, Social Sciences, World History, Timelines, Cultural Diversity, Research, Environment, Biology
Beginner · Course · 1 - 3 Months
University of Michigan
Skills you'll gain: Statistical Modeling, Statistics, Regression Analysis, Statistical Methods, Statistical Inference, Probability & Statistics, Correlation Analysis, Data Analysis, Statistical Analysis, Statistical Hypothesis Testing
Intermediate · Course · 1 - 4 Weeks

University of Amsterdam
Skills you'll gain: Science and Research, Research, Social Impact, Innovation, Case Studies, Open Mindset, Stakeholder Engagement, Empathy & Emotional Intelligence, Collaboration, Diversity and Inclusion
Beginner · Course · 1 - 3 Months

Skills you'll gain: Prompt Engineering, LLM Application, AI Workflows, AI Orchestration, No-Code Development, OpenAI API, Tool Calling, Generative AI Agents, Vector Databases, Application Programming Interface (API)
Beginner · Course · 1 - 3 Months

Google Cloud
Skills you'll gain: Google Cloud Platform, Service Level, Technical Support and Services, Technical Support, Cloud Services, Technical Communication, Identity and Access Management, File Management, Incident Management, Personally Identifiable Information
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: User Interface (UI) Design, Adobe XD, Wireframing, Figma (Design Software), UI Components, Web Design and Development, Responsive Web Design, Usability Testing, Design, AI Workflows, Design Software, Prototyping
Beginner · Course · 1 - 4 Weeks