IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Skills you'll gain: Content Creation, Crisis Management, Digital Communications, Strategic Communication, Digital Media Strategy, Communication Strategies, Social Media, Digital Marketing, Digital Content, Target Audience, Customer Engagement, Email Marketing, Ethical Standards And Conduct, Presentations, Emerging Technologies, Forecasting
Beginner · Course · 1 - 4 Weeks

Board Infinity
Skills you'll gain: Usability Testing, User Acceptance Testing (UAT), Surveys, Software Testing, Human Computer Interaction, User Research, UI/UX Research, User Experience Design, Software Quality (SQA/SQC), Web Content Accessibility Guidelines
Advanced · Course · 1 - 4 Weeks
University of Lausanne
Skills you'll gain: Health Policy, Public Health, Health Systems, Geographic Information Systems, Systems Thinking, Community Health, Spatial Analysis, Governance, Policy Development, Social Determinants Of Health, Sustainable Development, Health Assessment, Systems Analysis, Predictive Modeling, Environmental Issue, Data Collection, Machine Learning
Beginner · Specialization · 3 - 6 Months

AI CERTs
Skills you'll gain: Policy Development, Governance, Data Governance, Data Strategy, Public Policies, Policy Analysis, Regulatory Requirements, Governance Risk Management and Compliance, Artificial Intelligence, Economics, Policy, and Social Studies, Artificial Intelligence and Machine Learning (AI/ML), Market Dynamics, Generative AI, Generative AI Agents, Accountability
Beginner · Course · 1 - 3 Months

University of Illinois Urbana-Champaign
Skills you'll gain: Estate Planning, Wealth Management, Philanthropy, Portfolio Management, Land Management, Financial Planning, Real Estate, Financial Modeling, Tax Planning, Investments, Investment Management, Succession Planning, Risk Management, Case Studies
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Instagram, Facebook, LinkedIn, Content Creation, Social Media Content, Social Media, Graphic Design, Social Media Marketing, Marketing Design, Digital Marketing
Beginner · Guided Project · Less Than 2 Hours

Skills you'll gain: Microsoft Teams, Microsoft 365, Team Management, Group Policy, Azure Active Directory, User Accounts, System Configuration, Identity and Access Management, Product Lifecycle Management, Windows PowerShell, Network Planning And Design, Network Performance Management, Security Controls
Intermediate · Course · 1 - 4 Weeks

Board Infinity
Skills you'll gain: White-Box Testing, Software Testing, Risk Analysis, Code Coverage, Test Case, Unit Testing, Test Engineering, Test Planning, Integration Testing
Advanced · Course · 1 - 4 Weeks

Skills you'll gain: Penetration Testing, Exploitation techniques, Scenario Testing, Brute-force attacks, Cybersecurity, Vulnerability Assessments, Linux, Command-Line Interface, Cryptography, File Management, Microsoft Windows, Scripting, Virtual Machines
Intermediate · Course · 1 - 3 Months

Coursera
Skills you'll gain: LLM Application, Large Language Modeling, Prompt Engineering Tools, OpenAI API, Microsoft Copilot, AI Enablement, Generative AI, Software Development Tools, Application Development
Intermediate · Course · 1 - 4 Weeks

Starweaver
Skills you'll gain: Constructive Feedback, Active Listening, Empathy, Composure, Communication Strategies, Communication, Self-Awareness, Advocacy
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Salesforce Development, Salesforce, Visualforce, Artificial Intelligence, Artificial Intelligence and Machine Learning (AI/ML), AI Personalization, Data Quality, Customer Relationship Management (CRM) Software, Predictive Analytics, Email Automation, Data Management, ChatGPT, Data Capture, Generative AI, Business Ethics
Intermediate · Course · 1 - 3 Months