IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Northeastern University
Skills you'll gain: Workforce Planning, Workforce Management, Human Resource Strategy, Human Resources Management and Planning, Community Health, Performance Measurement, Health Care Administration, Talent Management, Employee Surveys, Capacity Planning, Interviewing Skills, Needs Assessment, Demand Planning, Forecasting
Beginner · Course · 1 - 4 Weeks

University of Alberta
Skills you'll gain: Mental Health, Crisis Management, Workplace inclusivity, Occupational Safety And Health, Human Resource Policies, Employee Engagement, Stress Management, Communication, Resilience, Empathy, Diversity and Inclusion, Self-Awareness, Mindfulness
Beginner · Course · 1 - 3 Months

Skills you'll gain: PySpark, Apache Spark, Data Pipelines, Data Processing, AI Personalization, Dimensionality Reduction, OpenAI API, Data Manipulation, Pandas (Python Package), Data Transformation, Predictive Modeling, Unsupervised Learning, Applied Machine Learning, Scatter Plots, Embeddings, Machine Learning
Intermediate · Guided Project · Less Than 2 Hours

Skills you'll gain: Pandas (Python Package), Web Scraping, Python Programming, Jupyter, Image Analysis, Data Manipulation, Computer Vision, Data Analysis, Natural Language Processing, Data Visualization Software, Matplotlib, Data Import/Export, Unstructured Data, Data Collection
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Sprint Retrospectives, Miro AI, Collaborative Software, Continuous Improvement Process, Stakeholder Engagement, Process Improvement, Project Controls, Project Documentation, Meeting Facilitation, Project Management, Agile Software Development
Intermediate · Guided Project · Less Than 2 Hours

Skills you'll gain: Full-Stack Web Development, IntelliJ IDEA, Spring Boot, React.js, Restful API, Integrated Development Environments, Object-Relational Mapping, Web Development Tools, Back-End Web Development, Web Applications, Application Frameworks, Command-Line Interface, Data Access
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Process Mapping, Six Sigma Methodology, Lean Six Sigma, Quality Improvement, Quality Management, Process Analysis, Process Improvement, Data-Driven Decision-Making, Business Process, Continuous Improvement Process, Team Oriented, Statistical Process Controls, Pareto Chart, Statistics, Statistical Methods, Root Cause Analysis
Mixed · Course · 1 - 4 Weeks

University of Colorado Boulder
Skills you'll gain: Social Studies, World History, Culture, Economics, International Relations, Socioeconomics, Political Sciences
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Interactive Learning, Education Software and Technology, Digital pedagogy, Microsoft Office, Instructional Design
Beginner · Guided Project · Less Than 2 Hours
Johns Hopkins University
Skills you'll gain: Health Policy, Data Presentation, Health Disparities, Health Equity, Health Informatics, Data Literacy, Epidemiology, Data Quality, Public Health, Data-Driven Decision-Making, Policy Analysis, Data Analysis, Data Visualization Software
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Amazon CloudWatch, Network Troubleshooting, Continuous Monitoring, Identity and Access Management, AWS Identity and Access Management (IAM), Encryption, Network Security, System Monitoring, Network Administration, Amazon Web Services, Security Controls, Cloud Security, Firewall, Network Monitoring, Network Performance Management, Governance
Intermediate · Course · 1 - 4 Weeks

University of Leeds
Skills you'll gain: Cloud Computing, Cloud Infrastructure, Cloud Platforms, Cloud Solutions, Cloud Development, Cloud Applications, Cloud Services, Cloud Computing Architecture, Infrastructure As A Service (IaaS), Software As A Service, Platform As A Service (PaaS), Scalability
Beginner · Course · 1 - 4 Weeks