IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

University of Virginia
Skills you'll gain: Continuous Delivery, DevOps, Continuous Deployment, CI/CD, Continuous Integration, Test Automation, Agile Methodology, Automation, Continuous Improvement Process, Unit Testing, Information Technology Operations, Systems Administration, System Support, System Testing, Software Testing
Beginner · Course · 1 - 4 Weeks

University of California, Irvine
Skills you'll gain: Grammar, English Language, Language Learning, Writing, Vocabulary
Intermediate · Course · 1 - 3 Months

Rice University
Skills you'll gain: Project Scoping, Communication Planning, Cost Management, Scope Management, Project Estimation, Project Schedules, Earned Value Management, Scheduling, Team Management, Quality Assurance, Stakeholder Management, Work Breakdown Structure, Risk Management, Organizational Structure, Procurement, Project Risk Management, Project Documentation, Requirements Management, Project Management, Planning
Beginner · Specialization · 3 - 6 Months

Skills you'll gain: Kubernetes, Application Deployment, Prometheus (Software), Cloud-Native Computing, Docker (Software), DevOps, Containerization, Role-Based Access Control (RBAC), YAML, System Monitoring, Grafana, Command-Line Interface
Mixed · Course · 1 - 4 Weeks
University of California, Irvine
Skills you'll gain: Grammar, Vocabulary, English Language, Multimedia, Content Creation, Photo/Video Production and Technology, Language Learning, Writing, Electronic Media, Oral Comprehension
Intermediate · Specialization · 3 - 6 Months

University of Virginia Darden School Foundation
Skills you'll gain: ChatGPT, Personalized Service, Prompt Engineering, AI Personalization, Customer Engagement, Generative AI, Customer Service, Self Service Technologies, Customer experience improvement, Customer Support, Performance Analysis, Performance Improvement
Beginner · Course · 1 - 4 Weeks

Cisco Learning and Certifications
Skills you'll gain: Network Troubleshooting, Hybrid Cloud Computing, Telecommunications, Collaboration, Dynamic Host Configuration Protocol (DHCP), Wide Area Networks, User Provisioning, Virtual Private Networks (VPN), Network Support, Cloud Deployment, Cloud-Based Integration, Firewall, Network Performance Management, Network Administration, Session Initiation Protocols, System Configuration, Network Monitoring, Identity and Access Management, Administration, Product Management
Beginner · Specialization · 3 - 6 Months

University of Colorado Boulder
Skills you'll gain: Public Speaking, Presentations, Verbal Communication Skills, Storytelling, Drive Engagement, Communication, Persuasive Communication, Non-Verbal Communication, Business Writing, Composure, Adaptability, Creativity
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Linux Commands, OS Process Management
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Human Resources Information System (HRIS), Systems Administration, System Configuration, Organizational Structure, Payroll Administration, Oracle Databases, Workforce Management, Benefits Administration, Payroll, Payroll Processing, Employee Training, Expense Management, User Accounts, Data Validation, Data Entry, Scheduling
Intermediate · Course · 1 - 3 Months

SkillsBooster Academy
Skills you'll gain: Generative AI, AI Product Strategy, Brand Strategy, Content Creation, Business Communication, Storytelling, Media Production, Brand Awareness, Social Media Content, Digital Design, Business Ethics, Marketing Communications, Creative Thinking, Influencing, Business Transformation, Entrepreneurship, Creative Problem-Solving, Media and Communications, Customer Engagement, Digital Marketing
Beginner · Course · 1 - 3 Months
Skills you'll gain: USB, Electronic Hardware, Hardware Design, Electronics, Electrical Systems, Electrical Power, Power Electronics, Electronic Components, Routing Protocols, Computer-Aided Design, Schematic Diagrams, Design, Design Specifications, Design Strategies, Verification And Validation
Intermediate · Course · 1 - 4 Weeks