IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Skills you'll gain: Team Management, Team Performance Management, Organizational Skills, Collaborative Software, Telecommuting, Time Management, Virtual Teams, Project Management, Payroll Processing, Management Reporting, Billing, Leadership
Intermediate · Guided Project · Less Than 2 Hours

Rice University
Skills you'll gain: Diversity Awareness, Culture, Cultural Responsiveness, Intercultural Competence, Cultural Diversity, Teaching, Instructing, Curriculum Planning, Mathematics Education, Cultural Sensitivity, Education and Training, English Language, Language Learning, Pedagogy, Diversity Equity and Inclusion Initiatives, Student Engagement, Lesson Planning
Beginner · Course · 1 - 4 Weeks

Logical Operations
Skills you'll gain: Pivot Tables And Charts, Microsoft Excel, Key Performance Indicators (KPIs), Data Integration, Spreadsheet Software, Excel Formulas, Performance Measurement, Excel Macros, Business Intelligence, Data Visualization Software, Data Presentation, Data Visualization, Microsoft Office, Microsoft 365, Productivity Software, Data Entry, File Management, Document Management, Data Management, User Interface (UI)
Beginner · Specialization · 3 - 6 Months

University of California, Irvine
Skills you'll gain: Virtual Teams, Conflict Management, Telecommuting, Trustworthiness, Interpersonal Communications, Team Leadership, Collaboration, Collaborative Software, Leadership, Team Building, Productivity, Social Skills, Rapport Building, Communication, Leadership Development, Relationship Building, Team Performance Management, People Management, Meeting Facilitation, Constructive Feedback
Beginner · Specialization · 1 - 3 Months

Skills you'll gain: Virtual Teams, Meeting Facilitation, Team Motivation, Collaborative Software, Collaboration, Team Management, Team Leadership, Team Building, Telecommuting, Teamwork, Rapport Building, Team Performance Management, Conflict Management, Communication Strategies, Communication, Productivity
Intermediate · Course · 1 - 4 Weeks

Edureka
Skills you'll gain: Responsible AI, Data Storytelling, AI Workflows, Data Presentation, AI Enablement, Predictive Modeling, Decision Support Systems, Strategic Decision-Making, Data-Driven Decision-Making, Business Intelligence, Decision Making, Business Analytics, Agentic systems, MLOps (Machine Learning Operations), Forecasting, Predictive Analytics, Scikit Learn (Machine Learning Library), Machine Learning, Data Security, Text Mining
Intermediate · Specialization · 1 - 3 Months

Skills you'll gain: Javascript, Data Structures, Scripting, Computer Programming
Advanced · Guided Project · Less Than 2 Hours

Skills you'll gain: Penetration Testing, Open Web Application Security Project (OWASP), Web Applications, Vulnerability Scanning, Exploitation techniques, Vulnerability Assessments, Brute-force attacks, Application Security, Web Servers, Content Management Systems, Application Programming Interface (API), Command-Line Interface
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Canva (Software), Storytelling, Color Theory, Data Sharing, Organizational Skills, Graphic and Visual Design, Graphic Design, Design, Creative Design, Dashboard, User Accounts, Marketing
Intermediate · Guided Project · Less Than 2 Hours

Skills you'll gain: Facebook, Product Promotion, Account Management, Social Media Content, E-Commerce, Social Media Marketing, Social Media, Payment Systems
Beginner · Guided Project · Less Than 2 Hours

Skills you'll gain: Animations, ChatGPT, Generative AI, Education Software and Technology, AI Personalization, Prompt Engineering, AI Product Strategy, Scripting, AI Workflows, Storyboarding
Mixed · Course · 1 - 4 Weeks

Skills you'll gain: Test Script Development, Performance Testing, Test Tools, Test Data, Scripting, Distributed Computing, Software Installation, System Monitoring, Servers
Intermediate · Course · 3 - 6 Months