IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

University of Colorado System
Skills you'll gain: Predictive Modeling, Clinical Data Management, Intensive Care Unit, Risk Modeling, Clinical Practices, Patient Evaluation, Decision Support Systems, Applied Machine Learning, Health Informatics, Model Evaluation, Qualitative Research, Data Analysis, Model Deployment
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Prompt Engineering, Jira (Software), Workflow Management, Report Writing, Scrum (Software Development), Sprint Retrospectives, Backlogs, Due Diligence, Dashboard, Return On Investment, Sprint Planning, Business Process Automation, Agile Methodology, Automation, Process Improvement, No-Code Development, Debugging, Configuration Management, Data-Driven Decision-Making, Stakeholder Management
Intermediate · Specialization · 3 - 6 Months

Skills you'll gain: Cyber Attacks, Infrastructure Security, Cloud Infrastructure
Beginner · Course · 1 - 3 Months

Skills you'll gain: Anthropic Claude, Business Intelligence, Data Presentation, Data Visualization, Trend Analysis, Sales, Business Analytics, Sales Strategy, Data-Driven Decision-Making, Data Analysis, Business Strategy, Business Analysis, AI Enablement
Intermediate · Guided Project · Less Than 2 Hours

Skills you'll gain: Educational Materials, Education Software and Technology, Train The Trainer, Microsoft Office, Personal Development
Beginner · Guided Project · Less Than 2 Hours

Skills you'll gain: Customer Insights, Customer Analysis, Employee Surveys, User Feedback, Customer experience improvement, Market Research, Branding, Advertising, Public Relations
Beginner · Guided Project · Less Than 2 Hours

Skills you'll gain: Data Import/Export, Data Analysis, Exploratory Data Analysis, Java, Data Processing, Data Manipulation, Java Programming, Statistics
Intermediate · Guided Project · Less Than 2 Hours

Packt
Skills you'll gain: Backlogs, Product Roadmaps, Sprint Planning, Agile Methodology, Product Management, AI Product Strategy, Wireframing, A/B Testing, Agile Product Development, Microsoft Teams, Product Strategy, Product Planning, Jira (Software), Product Requirements, Estimation, Project Management, Agile Project Management, ChatGPT, Kanban Principles, User Story
Intermediate · Specialization · 3 - 6 Months

Coursera
Skills you'll gain: Project Management Software, Timelines, Collaborative Software, Milestones (Project Management), Dashboard, Workflow Management, Organizational Structure, Scheduling, User Accounts, Project Management
Beginner · Guided Project · Less Than 2 Hours

Coursera
Skills you'll gain: Data Preprocessing, Java, Data Structures, File I/O, Java Programming
Intermediate · Guided Project · Less Than 2 Hours

Johns Hopkins University
Skills you'll gain: Research, Research Design, Consumer Behaviour, Influencing, Persuasive Communication, Ethical Standards And Conduct, Marketing Psychology, Behavioral Economics, Biomedical Technology, Experimentation, Neurology, Marketing, Data Analysis, Statistical Analysis
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Vulnerability Assessments, Cyber Threat Intelligence, Vulnerability Management, Cybersecurity, Data Persistence, Risk Analysis
Advanced · Course · 1 - 3 Months