IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Kennesaw State University
Skills you'll gain: Statistical Process Controls, Statistical Hypothesis Testing, Process Capability, Team Management, Team Performance Management, Quality Improvement, Root Cause Analysis, Six Sigma Methodology, Lean Six Sigma, Lean Methodologies, Team Building, Exploratory Data Analysis, Process Improvement, Quality Control, Probability & Statistics, Probability Distribution, Process Improvement and Optimization, Statistical Methods, Process Analysis, Data Literacy
Intermediate · Specialization · 3 - 6 Months
University of Illinois Urbana-Champaign
Skills you'll gain: Environmental Policy, Sustainable Development, Environment, Water Resources, Environmental Issue, Demography, Energy and Utilities, Environmental Science, Environment and Resource Management, Sustainability Standards, Water Resource Management, Policy Analysis, Natural Resource Management, Social Sciences, Human Development, Climate Change Adaptation, Climate Change Mitigation, Economics
Mixed · Course · 1 - 3 Months

Emory University
Skills you'll gain: Habit Formation, Nutrition and Diet, Physiology, Stress Management, Behavior Management, Biology, Goal Setting, Endocrinology, Mindfulness, Exercise Science
Beginner · Course · 1 - 3 Months

University of California, Irvine
Skills you'll gain: Business Writing, Business Correspondence, Concision, Editing, Grammar, Proofreading, Business Communication, Report Writing, Global Marketing, Writing, Writing and Editing, Target Audience, Communication, Press Releases, Persuasive Communication, Presentations, Communication Strategies
Beginner · Course · 1 - 4 Weeks

SkillUp
Skills you'll gain: Email Security, Productivity Software, Microsoft Outlook, File Management, Collaborative Software, Presentations, Microsoft Teams, Google Docs, Calendar Management, Microsoft PowerPoint, Control Panels, Gmail, Slack (Software), Microsoft Office, Microsoft Word, Spreadsheet Software, Setting Appointments, Meeting Facilitation, Google Workspace, Google Sheets
Beginner · Specialization · 3 - 6 Months

University of Michigan
Skills you'll gain: Writing and Editing, Editing, Constructive Feedback, Concision, Writing, Organizational Skills, Proofreading, Storytelling, Productivity, Peer Review, Planning, Ability To Meet Deadlines, Detail Oriented, Time Management, Brainstorming, Content Creation, Overcoming Obstacles, Resourcefulness, Mental Concentration, Creativity
Beginner · Specialization · 3 - 6 Months

Johns Hopkins University
Skills you'll gain: Data Science, Data Strategy, Data Literacy, Data Management, Data Analysis, Data-Driven Decision-Making, Project Design, Performance Metric, Software Engineering, Machine Learning, Statistical Inference
Beginner · Course · 1 - 4 Weeks

University of Virginia
Skills you'll gain: Web Presence, Brand Management, Personal Attributes, Safety and Security, digital literacy, Personal Integrity, Personal Development, Social Media, Self-Awareness, Social Media Management, Social Media Strategy, Relationship Building, Information Privacy
Beginner · Course · 1 - 3 Months

University of Virginia
Skills you'll gain: Digital Transformation, Business Transformation, Technology Strategies, Digital Analysis, Competitive Analysis, Data Strategy, Organizational Development, Corporate Strategy, Business Strategy, Business Economics, Business Technologies, Emerging Technologies, Market Dynamics, Change Management, Process Development, Innovation, Market Opportunities
Beginner · Course · 1 - 4 Weeks

Rutgers the State University of New Jersey
Skills you'll gain: Lean Six Sigma, Lean Manufacturing, Manufacturing Operations, Lean Methodologies, Process Improvement, Production Management, Operations Management, Operations, Process Improvement and Optimization, Production Process, Six Sigma Methodology, Operational Efficiency, Quality Improvement, Process Optimization, Supply Chain, Kanban Principles, Inventory Control, Inventory and Warehousing, Inventory Management, Inventory Management System
Beginner · Course · 1 - 4 Weeks

University of Colorado Boulder
Skills you'll gain: Graphic Design, Graphic and Visual Design, Graphic and Visual Design Software, Design, Visual Design, Layout Design, Graphical Tools, Graphics Software, Creative Design, Typography, Design Software, Design Reviews, Adobe Creative Cloud, Adobe Photoshop, Design Elements And Principles, Design Strategies, Color Theory, Editing
Beginner · Course · 1 - 4 Weeks

University of Toronto
Skills you'll gain: Computer Vision, Convolutional Neural Networks, Image Analysis, Control Systems, Robotics, Deep Learning, Simulation and Simulation Software, Software Architecture, Simulations, Safety Assurance, Global Positioning Systems, Hardware Architecture, Systems Architecture, Network Routing, Graph Theory, Estimation, Algorithms, Predictive Modeling, Mathematical Modeling, Linear Algebra
Advanced · Specialization · 3 - 6 Months