IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Coursera
Skills you'll gain: Eclipse (Software), Java, Java Programming, Functional Design
Intermediate · Guided Project · Less Than 2 Hours

Johns Hopkins University
Skills you'll gain: Parent Communication, Advocacy, Patient Education and Support, Patient Education And Counseling, Oncology, Special Education, Working With Children, Education and Training, Neurology
Intermediate · Course · 1 - 3 Months

Edureka
Skills you'll gain: Responsible AI, Data Storytelling, AI Workflows, Data Presentation, AI Enablement, Predictive Modeling, Decision Support Systems, Strategic Decision-Making, Data-Driven Decision-Making, Business Intelligence, Decision Making, Business Analytics, Agentic systems, MLOps (Machine Learning Operations), Forecasting, Predictive Analytics, Scikit Learn (Machine Learning Library), Machine Learning, Data Security, Text Mining
Intermediate · Specialization · 1 - 3 Months

Skills you'll gain: Prototyping, Figma (Design Software), Wireframing, Mockups, Collaborative Software, Web Design, Usability, User Interface (UI) Design
Beginner · Guided Project · Less Than 2 Hours

DeepLearning.AI
Skills you'll gain: Retrieval-Augmented Generation, Unstructured Data, LLM Application, Data Preprocessing, Metadata Management, JSON, Image Analysis, Data Transformation, Document Management, Vision Transformer (ViT)
Beginner · Project · Less Than 2 Hours
Starweaver
Skills you'll gain: Responsible AI, Organizational Change, Stakeholder Engagement, Change Management, AI Enablement, Innovation, Stakeholder Communications, Business Transformation, Generative AI, Culture Transformation, Technology Strategies, Performance Metric, Employee Engagement, Key Performance Indicators (KPIs), Business Strategy, Communication Strategies
Intermediate · Course · 1 - 4 Weeks

Duke University
Skills you'll gain: Design Thinking, Human Centered Design, Open Mindset, User Experience Design, Workplace inclusivity, Diversity Equity and Inclusion Initiatives, Social Impact, Creativity
Beginner · Course · 1 - 4 Weeks

Kennesaw State University
Skills you'll gain: Email Security, Personally Identifiable Information, Firewall, Threat Detection, Network Security, Cybersecurity, Security Awareness, Cloud Storage, Information Privacy, Cloud Computing, General Networking, Encryption
Beginner · Course · 1 - 3 Months

Johns Hopkins University
Skills you'll gain: Health Informatics, Digital Transformation, Health Technology, Public Health, Medical Privacy, Health Systems, Health Care, Data Governance, Interoperability, Artificial Intelligence
Beginner · Course · 1 - 3 Months

Skills you'll gain: Functional Behavior Assessment, Applied Behavior Analysis, Behavioral Health, Instructional Strategies
Beginner · Course · 1 - 4 Weeks

KodeKloud
Skills you'll gain: Prompt Engineering, OpenAI, OpenAI API, Responsible AI, Multimodal Prompts, AI Enablement, ChatGPT, Data Ethics, Artificial Intelligence, Generative AI, Tool Calling, AI Workflows, LLM Application, Image Analysis, Large Language Modeling, Natural Language Processing, Vision Transformer (ViT), Embeddings, Computer Vision, Reinforcement Learning
Beginner · Course · 1 - 3 Months

University of Michigan
Skills you'll gain: Unsupervised Learning, Embeddings, Supervised Learning, Data Preprocessing, Python Programming, Exploratory Data Analysis
Advanced · Course · 1 - 4 Weeks