IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

University of Colorado Boulder
Skills you'll gain: Video Editing, Editing, Video Production, Cinematography, Storytelling
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Communication Planning, Stakeholder Engagement, Requirements Analysis, Project Coordination, Stakeholder Communications, AI Enablement, Waterfall Methodology, Kanban Principles, Business Analysis, Risk Management, Communication, Product Lifecycle Management, Prioritization
Beginner · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Data Preprocessing, Java, Data Structures, File I/O, Java Programming
Intermediate · Guided Project · Less Than 2 Hours

Skills you'll gain: Relational Databases, Databases, Spreadsheet Software, Collaborative Software, Project Management Software, Cloud Services, Collaboration, Cloud Computing, Data Import/Export
Beginner · Guided Project · Less Than 2 Hours

Tecnológico de Monterrey
Skills you'll gain: Organizational Leadership, Self-Awareness, Emotional Intelligence, Personal Development, Organizational Effectiveness, Business Leadership, Leadership Development, Resilience, Optimism, People Development, Leadership, Relationship Building, Growth Mindedness, Adaptability, Positive Behavior Support
Intermediate · Course · 1 - 4 Weeks

L&T EduTech
Skills you'll gain: Construction Engineering, Civil Engineering, Architecture and Construction, Construction, Construction Management, Public Works, Construction Estimating, Building Design, Land Development, Building Services Engineering, Facility Management, Architectural Design, Energy and Utilities, Stormwater Management, Traffic Flow Optimization, Electrical Systems, Estimation
Intermediate · Course · 1 - 3 Months

Coursera
Skills you'll gain: Social Media, Social Media Strategy, Customer Engagement, Market Trend, Business Strategy, Customer Insights, Brand Management, Strategic Thinking, Strategic Decision-Making, Competitive Analysis, Trend Analysis, Data-Driven Decision-Making, Analytical Skills
Beginner · Course · 1 - 4 Weeks

University of Alberta
Skills you'll gain: Conflict Management, Team Leadership, Organizational Leadership, Diversity and Inclusion, Workplace inclusivity, People Management, Rapport Building, Leadership, Occupational Safety And Health, Communication, Collaboration, Strategic Leadership, Stress Management, Empathy, Employee Engagement, Mental Health, Employee Coaching, Active Listening, Culture Transformation
Beginner · Course · 1 - 3 Months

Salesforce
Skills you'll gain: Customer Relationship Management, Customer Relationship Management (CRM) Software, Sales Process, Salesforce, Sales Pipelines, Sales, B2B Sales, Sales Support, Customer Data Management, Databases, Data Management, Data Cleansing, Business-To-Consumer
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Supervised Learning, Computer Vision, Recurrent Neural Networks (RNNs), Machine Learning Methods, Convolutional Neural Networks, Matplotlib, Data Visualization, Probability & Statistics, Deep Learning, Classification Algorithms, Artificial Intelligence, Plotly, Statistical Analysis, Data Visualization Software, Statistical Hypothesis Testing, Machine Learning, Seaborn, Applied Machine Learning, Digital Signal Processing, Statistical Inference
Intermediate · Specialization · 3 - 6 Months

Skills you'll gain: Customer Acquisition Management, Marketing Analytics, Branding, Brand Management, Customer Engagement, Target Audience, Lead Generation, Customer Insights, Marketing Channel, Marketing, Web Analytics, Brand Loyalty, Marketing Strategies, Campaign Management
Beginner · Course · 1 - 4 Weeks

Tencent Cloud
Skills you'll gain: Cloud Computing Architecture, Cloud Solutions, Cloud Computing, Cloud Infrastructure, Solution Architecture, Serverless Computing, Cloud Services, Network Architecture, Microservices, Virtual Networking, API Gateway, Scalability, Load Balancing, Performance Tuning, Disaster Recovery
Intermediate · Course · 1 - 3 Months