Process improvement courses can help you learn techniques like Lean, Six Sigma, and root cause analysis, along with process mapping and performance metrics. You can build skills in identifying inefficiencies, implementing change, and fostering a culture of continuous improvement. Many courses introduce tools such as flowcharts, value stream mapping, and statistical software, which support the application of these skills in practical work, enabling you to streamline operations and enhance productivity.

Northeastern University
Skills you'll gain: Diversity Equity and Inclusion Initiatives, Diversity Programs, Diversity Training, Organizational Change, Diversity Awareness, Diversity and Inclusion, Workplace inclusivity, Conflict Management, Culture Transformation, Organizational Development, Cultural Diversity, Leadership Studies, Human Resources, Change Management, Human Resource Strategy, Cultural Responsiveness, Workforce Development
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Automation, Agentic Workflows, Setting Appointments, Generative AI Agents, AI Workflows, Calendar Management, AI Integrations, Prompt Engineering, Customer Service, Customer Communications Management, Scheduling, Inbound Calls, Dental Care, Greeting Customers, Dentistry
Beginner · Guided Project · Less Than 2 Hours

Skills you'll gain: Credit Risk, Risk Modeling, Banking, Financial Analysis, Risk Analysis, Financial Statement Analysis, Research, Financial Systems, Finance, Financial Regulations, Bankruptcies, Financial Statements, Financial Market, Risk Management, Business Risk Management, Financial Management, Decision Making, Cash Flows
★ 5 (18) · Mixed · Course · 1 - 4 Weeks

Skills you'll gain: Application Performance Management, API Gateway, System Monitoring, Application Programming Interface (API), Patch Management, Package and Software Management, Configuration Management, Release Management, Hybrid Cloud Computing, Google Cloud Platform, Kubernetes, Debugging
★ 4.8 (15) · Beginner · Course · 1 - 4 Weeks

Macquarie University
Skills you'll gain: Oral Expression, Due Diligence, Customer Analysis, Entrepreneurial Finance, Sales Presentations, Ideation, Business Ethics, Stakeholder Engagement, Design Thinking, Selling Techniques, Business Valuation, Marketing Strategy and Techniques, Contract Negotiation, Social Media Campaigns, Market Opportunities, Governance, Social Media Strategy, Negotiation, Digital Media Strategy, Market Analysis
Intermediate · Specialization · 3 - 6 Months

University of Illinois Urbana-Champaign
Skills you'll gain: Diagnostic Tests, Immunology, Infectious Diseases, Infection Control, Operating Cost, Cost Management, Laboratory Testing, Preventative Care, Pathology, Cost Benefit Analysis, Profit and Loss (P&L) Management, Management Reporting, Data-Driven Decision-Making, Microbiology, Decision Making
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Responsive Web Design, HTML and CSS, Bootstrap (Front-End Framework), Cascading Style Sheets (CSS), Web Design, Hypertext Markup Language (HTML), Web Development, Debugging, Web Applications, No-Code Development, Front-End Web Development, Development Environment, Web Development Tools, UI Components, Microsoft Visual Studio, Integrated Development Environments
Beginner · Course · 1 - 3 Months
Skills you'll gain: Compliance Reporting, Prompt Engineering, Google Gemini, AI Workflows, Compliance Management, Microsoft Copilot, Generative AI, Regulatory Compliance, Report Writing, Compliance Auditing, Business Reporting, AI Integrations, Business Process Automation, Governance Risk Management and Compliance, Data Validation, Business Workflow Analysis, Operational Efficiency, Process Analysis, Automation
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Selling Techniques, Closing (Sales), Consultative Selling, Retail Sales, General Sales Practices, Sales Presentations, Value Propositions, Customer experience strategy (CX), Customer experience improvement, Customer Insights, Product Demonstration, Customer Engagement, Consumer Behaviour, Brand Strategy, Digital Marketing
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Figma (Design Software), Software Design Documents, Software Documentation, Functional Specification, Technical Documentation, User Experience Design, User Interface and User Experience (UI/UX) Design, Technical Communication, Style Guides, UI Components
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Web Applications, Web Development, Leaflet (Software), React.js, UI Components, User Interface (UI), Application Deployment, Web Development Tools, Application Development, JavaScript Frameworks, Web Design and Development, HTML and CSS, Cloud Deployment, OAuth, User Accounts, Frontend Integration, Front-End Web Development, Authentications, Development Environment, User Interface and User Experience (UI/UX) Design
Intermediate · Specialization · 1 - 3 Months

Skills you'll gain: Sales Management, Growth Strategies, Strategic Leadership, Customer Relationship Management (CRM) Software, Sales Strategy, Business Leadership, Customer Relationship Management, Drive Engagement, Leadership Development, Sales Process, Team Motivation, Business Strategy, Leadership, Plan Execution, Team Performance Management, Organizational Effectiveness, Strategic Decision-Making, Customer experience strategy (CX), Team Management, Growth Mindedness
Advanced · Course · 1 - 3 Months