IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

University of Minnesota
Skills you'll gain: Cloud Security, Data Security, Cloud Services, Cloud Storage, Personally Identifiable Information, General Data Protection Regulation (GDPR), Information Privacy, Data Governance, Data Integrity, Cloud Platforms, Security Controls, Health Insurance Portability And Accountability Act (HIPAA) Compliance, Relational Databases, Encryption, SQL
Intermediate · Course · 1 - 4 Weeks

University of Geneva
Skills you'll gain: Immigration Law, Social Studies, Social Justice, Community Development, Political Sciences, Social Sciences, Cultural Diversity, Public Policies, Sociology, Student Engagement
Beginner · Course · 1 - 4 Weeks

Alex Genadinik
Skills you'll gain: ChatGPT, Customer Service, Self Service Technologies, AI Enablement, Customer Support, AI Personalization, Prompt Engineering, Customer experience improvement, Employee Training, Technology Strategies, Standard Operating Procedure
Mixed · Course · 1 - 4 Weeks

Skills you'll gain: Endpoint Detection and Response, Cloud Security, Network Administration, Infrastructure Security, Encryption, Cloud Computing, Authorization (Computing), Network Architecture, Dynamic Host Configuration Protocol (DHCP), Identity and Access Management, Email Security, Application Security, Human Factors (Security), Network Infrastructure, Network Protocols, Local Area Networks, Data Security, Authentications, Malware Protection, Mobile Security
Intermediate · Specialization · 1 - 3 Months

Skills you'll gain: Role-Based Access Control (RBAC), Microsoft Azure, Azure Active Directory, Cloud Solutions, Identity and Access Management, Cloud Management, Solution Architecture, Data Governance, Cloud Security, Cloud Computing Architecture, System Monitoring, Authorization (Computing), Authentications, Key Management
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Agile Software Development, Agile Project Management, Agile Methodology, Scrum (Software Development), Kanban Principles, Software Development Methodologies, Project Estimation, Sprint Planning, Estimation, Backlogs, Sprint Retrospectives, Project Management, Workflow Management, User Story, Continuous Improvement Process
Beginner · Course · 1 - 3 Months

Imperial College London
Skills you'll gain: Infectious Diseases, Epidemiology, Immunology, Microbiology, Public Health, Biology, Molecular Biology, Pharmacology
Intermediate · Course · 1 - 3 Months

University of Virginia Darden School Foundation
Skills you'll gain: Design Thinking, Customer experience strategy (CX), Marketing Management, Marketing Strategy and Techniques, Customer Relationship Management, Data Ethics, AI Enablement, Business Strategy, Change Management, Responsible AI, Generative AI, Information Privacy, Business Ethics
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Mobile Development, Cross Platform Development, .NET Framework, Authentications, User Interface (UI), Application Programming Interface (API), C# (Programming Language), Microsoft Visual Studio, Development Environment, Program Development, Data Access, Software Design Patterns
Intermediate · Course · 1 - 3 Months

Duke University
Skills you'll gain: Storytelling, Teaching, Community Development, Discussion Facilitation, Research, Cultural Diversity
Beginner · Course · 1 - 4 Weeks

University of Michigan
Skills you'll gain: Unsupervised Learning, Embeddings, Supervised Learning, Data Preprocessing, Python Programming, Exploratory Data Analysis
Advanced · Course · 1 - 4 Weeks

Board Infinity
Skills you'll gain: Software-Defined Data Center (SDDC), VMware vSAN, Virtualization, Data Centers, NSX-T Network Virtualization, VMware ESX Servers, Virtualization and Virtual Machines, vSphere Networking and Storage, vCenter Server, Virtual Machines, IT Infrastructure, Network Infrastructure, Servers, Hybrid Cloud Computing, Scalability
Beginner · Course · 1 - 4 Weeks