IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Skills you'll gain: Model Deployment, Prompt Engineering, Generative AI, Cloud Deployment, Image Analysis, Computer Vision, Convolutional Neural Networks, Classification Algorithms
Beginner · Course · 1 - 4 Weeks

Duke University
Skills you'll gain: Culture Transformation, Organizational Change, Organizational Leadership, Cognitive flexibility, Business Transformation, Open Mindset, Adaptability, Change Management, Innovation
Intermediate · Course · 1 - 4 Weeks

Automatic Data Processing, Inc. (ADP)
Skills you'll gain: Recruitment, Professional Networking, Applicant Tracking Systems, Recruitment Strategies, Relationship Building, Talent Acquisition, Talent Pipelining, Human Resources, Talent Sourcing, Compliance Management, Regulatory Requirements, Interviewing Skills, Labor Law, Value Propositions
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Sprint Retrospectives, Agile Methodology, Agile Project Management, Change Management, Agile Software Development, Organizational Change, Team Management, Team Building, Leadership Studies, Sprint Planning, Project Management Software, Continuous Improvement Process, Communication
Intermediate · Course · 3 - 6 Months

Skills you'll gain: Lean Methodologies, Stakeholder Management, Scope Management, Agile Methodology, Project Management Institute (PMI) Methodology, Kanban Principles, Project Management, Work Breakdown Structure, Stakeholder Engagement, Project Coordination, Agile Project Management, Project Risk Management, Project Planning, Project Schedules, Risk Management, Change Control, Cost Control
Beginner · Course · 3 - 6 Months

Skills you'll gain: Social Media Marketing, Social Media, Key Performance Indicators (KPIs), Social Media Content, Brand Awareness, Marketing Analytics, Social Media Campaigns, Digital Advertising, Customer Engagement, Advertising, Market Analysis, Performance Analysis, Analysis, Digital Marketing, Marketing Communications
Intermediate · Guided Project · Less Than 2 Hours

Emory University
Skills you'll gain: Rmarkdown, Knitr, Collaborative Software, Technical Documentation, Document Management, Technical Writing, Data Sharing, R Programming, YAML, Hypertext Markup Language (HTML), File Management, Cascading Style Sheets (CSS), Version Control
Beginner · Course · 1 - 3 Months

University of Colorado Boulder
Skills you'll gain: Packaging and Labeling, Sustainable Design, Sustainable Business, Waste Minimization, Sustainable Engineering, Environmental Regulations, Corporate Sustainability, Logistics, Consumer Behaviour, Innovation, Manufacturing Processes, Materials science
Build toward a degree
Intermediate · Course · 1 - 3 Months

University of Pennsylvania
Skills you'll gain: European History, Social Studies, World History, Ethical Standards And Conduct, Social Justice, Political Sciences, Diplomacy, Cultural Diversity, Experimentation
Beginner · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Jira (Software), Agile Project Management, Backlogs, Kanban Principles, Collaborative Software, Project Management Software, User Story, Project Coordination, Project Management, Agile Methodology, Work Breakdown Structure, Issue Tracking, Organizational Skills, Workflow Management, Prioritization
Beginner · Course · 1 - 4 Weeks

Fractal Analytics
Skills you'll gain: Ideation, AI Product Strategy, UI/UX Research, Brainstorming, Innovation, Design Thinking, User Research, AI Enablement, Generative AI, Competitive Analysis, User Experience Design, Human Centered Design, Data Ethics, Persona (User Experience), Artificial Intelligence, Problem Solving, Data Collection, Data Synthesis, Critical Thinking
Beginner · Course · 1 - 4 Weeks

Tencent Cloud
Skills you'll gain: Cloud Computing Architecture, Cloud Solutions, Cloud Computing, Cloud Infrastructure, Solution Architecture, Serverless Computing, Cloud Services, Network Architecture, Microservices, Virtual Networking, API Gateway, Scalability, Load Balancing, Performance Tuning, Disaster Recovery
Intermediate · Course · 1 - 3 Months