IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Coursera
Skills you'll gain: Competitive Analysis, Market Research, Market Analysis, Responsible AI, Generative AI, Customer Insights, Market Trend, Persona Development, Trend Analysis, Analytics, Data Analysis, Data-Driven Decision-Making, Business Ethics
Intermediate · Course · 1 - 4 Weeks

UiPath
Skills you'll gain: Prompt Engineering, Prompt Patterns, Agentic systems, Business Process Automation, Prompt Engineering Tools, Automation, Multimodal Prompts, Generative AI Agents, LLM Application, Responsible AI, AI Workflows, Large Language Modeling, Artificial Intelligence and Machine Learning (AI/ML), Artificial Intelligence, AI Security
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Infographics, Data Visualization, Target Audience, Data Storytelling, Design Elements And Principles, Technical Communication, Content Creation, Generative AI, Process Mapping, Communication, ChatGPT
Intermediate · Course · 1 - 4 Weeks

University of Minnesota
Skills you'll gain: Goal Setting, Strategic Planning, Smart Goals, Planning, Personal Development, Strategic Thinking, Action Oriented, Timelines, Professional Development, Adaptability, Accountability, Self-Awareness, Constructive Feedback, Time Management, Mentorship
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: MySQL Workbench, MySQL, Database Design, SQL, Database Management, Relational Databases, Databases, Data Integration, Data Manipulation, Business Intelligence
Beginner · Guided Project · Less Than 2 Hours

Skills you'll gain: Threat Modeling, IT Security Architecture, Secure Coding, Application Security, Security Testing, Security Strategy, Security Requirements Analysis, Software Development Methodologies, Software Development Life Cycle, Systems Architecture, DevSecOps, Cyber Security Strategy, Penetration Testing, Business Risk Management, Compliance Management
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Video Editing, TikTok, Storytelling, Timelines, Content Creation, Multimedia, Post-Production, Animations, Color Theory, Typography
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Program Management, Communication Planning, Project Documentation, Project Management Software, Workflow Management, Diagram Design, Agile Methodology, Communication Strategies, Process Development
Intermediate · Guided Project · Less Than 2 Hours

Skills you'll gain: Linux, Ubuntu, Shell Script, Linux Commands, Unix Shell, Unix Commands, Command-Line Interface, OS Process Management, File Management, Virtualization, Virtual Machines, Software Installation
Beginner · Course · 1 - 3 Months

University of Leeds
Skills you'll gain: Change Management, Organizational Change, Business Leadership, Business Transformation, Strategic Leadership, Leadership, Influencing, Corporate Sustainability, Sustainable Development, Communication
Intermediate · Course · 1 - 4 Weeks

University of Illinois Urbana-Champaign
Skills you'll gain: Workplace inclusivity, Diversity and Inclusion, Cultural Diversity, Empathy, People Management, Emotional Intelligence, Disabilities, Organizational Leadership, Team Management, Safety Culture, Leadership and Management, Leadership, Collaboration, Self-Awareness, Communication
Beginner · Course · 1 - 3 Months

University of Cambridge
Skills you'll gain: User Experience Design, Storytelling, Design, User Centered Design, Design Thinking, Human Centered Design, Public Speaking, Design Research, Usability Testing, Communication Strategies, Empathy, Creativity
Beginner · Course · 1 - 3 Months