IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.
University of Leeds
Skills you'll gain: Problem Solving, Decision Making, Peer Review, Critical Thinking, Risk Analysis, Brainstorming, Strategic Decision-Making, Persuasive Communication, Estimation, Analysis, Prioritization, Professional Development
Beginner · Course · 1 - 4 Weeks

Tencent Cloud
Skills you'll gain: Cloud Computing Architecture, Cloud Solutions, Cloud Computing, Cloud Infrastructure, Solution Architecture, Serverless Computing, Cloud Services, Network Architecture, Microservices, Virtual Networking, API Gateway, Scalability, Load Balancing, Performance Tuning, Disaster Recovery
Intermediate · Course · 1 - 3 Months

University of Michigan
Skills you'll gain: Intercultural Competence, Compassion, Cultural Sensitivity, Cultural Diversity, Emotional Intelligence, Personal Development, Dignity in Care, Empathy & Emotional Intelligence, Mindfulness, Self-Awareness, Liberal Arts, Resilience, Curiosity, Creativity, Dealing With Ambiguity
Beginner · Course · 1 - 4 Weeks

O.P. Jindal Global University
Skills you'll gain: Sampling (Statistics), Statistical Analysis, Probability Distribution, Statistical Hypothesis Testing, Descriptive Statistics, Statistical Methods, Correlation Analysis, Regression Analysis, R (Software), R Programming, Statistical Modeling, Statistical Inference, Probability, Big Data, Decision Tree Learning
Build toward a degree
Mixed · Course · 1 - 3 Months

Skills you'll gain: Continuous Monitoring, Medical Privacy, Risk Management, Health Information Management, Health Care Procedure and Regulation, Risk Mitigation, Information Privacy, Security Management, Risk Analysis, Patient Safety, Personally Identifiable Information, Information Systems Security, Security Controls, Data Security, Regulatory Compliance, Threat Modeling, Vulnerability Assessments
Beginner · Course · 1 - 3 Months

Skills you'll gain: Education Software and Technology, Collaborative Software
Beginner · Guided Project · Less Than 2 Hours

Skills you'll gain: Linux Commands, Linux, OS Process Management, Command-Line Interface, Unix Commands, User Accounts, Bash (Scripting Language), Shell Script, Linux Administration, Unix Shell, File Management, Remote Access Systems, Scripting, DevOps
Beginner · Course · 3 - 6 Months

University of Colorado Boulder
Skills you'll gain: Value Propositions, Social Media Marketing, Social Media Strategy, Strategic Planning, Search Engine Optimization, Competitive Analysis, Business Modeling, Web Analytics and SEO, Business Strategy, Paid media, Content Marketing, Market Analysis, Marketing Strategy and Techniques, Email Marketing, Digital Marketing, Google Ads, Innovation, Product Development, Video Production
Build toward a degree
Beginner · Course · 1 - 3 Months

Skills you'll gain: Non-Verbal Communication, Assertiveness, Rapport Building, Executive Presence, Leadership, Interpersonal Communications, Business Leadership, Business Communication, Communication Strategies, Influencing, Trustworthiness
Mixed · Course · 1 - 4 Weeks

Skills you'll gain: Customer Relationship Management, Customer experience strategy (CX), Customer Success Management, Customer Acquisition Management, Customer Analysis, Customer Data Management, Customer Retention, Customer Relationship Building, Marketing Automation, Value Propositions, Portfolio Management, Performance Measurement, Automation
Mixed · Course · 1 - 4 Weeks

Skills you'll gain: API Gateway, CI/CD, Amazon Web Services, Devops Tools, Amazon CloudWatch, Software Development Tools, Virtual Networking, Database Management Systems, Databases, Application Deployment, Continuous Integration, Continuous Deployment, Database Architecture and Administration, Redis, Application Programming Interface (API), Data Store, Distributed Denial-Of-Service (DDoS) Attacks, Cloud Security, Data Storage, Cloud Deployment
Intermediate · Specialization · 1 - 3 Months

Skills you'll gain: Interviewing Skills, Business Communication, Verbal Communication Skills, Business Research, Interpersonal Communications, Communication, Professionalism, Professional Development, Branding, Virtual Teams, Company, Product, and Service Knowledge, Composure, Self-Awareness
Beginner · Course · 1 - 4 Weeks