IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Skills you'll gain: Distributed Denial-Of-Service (DDoS) Attacks, Metasploit, Penetration Testing, Malware Protection, Exploitation techniques, Database Management, Cyber Threat Intelligence, Vulnerability Assessments, Cyber Security Assessment, Brute-force attacks, Cryptography, Cybersecurity, Vulnerability Scanning, Intrusion Detection and Prevention, Data Import/Export, MySQL, Encryption, Mobile Security, Linux, Linux Administration
Beginner · Specialization · 3 - 6 Months

Harvard Business Review
Skills you'll gain: Generative AI, Prompt Engineering, Responsible AI, Data-Driven Decision-Making, AI Enablement, Digital Transformation, Artificial Intelligence, digital literacy, Innovation, Technology Strategies, Culture Transformation, Leadership, Team Motivation
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Assertiveness, Personal Attributes, Composure, Communication, Emotional Intelligence, Business Communication, Verbal Communication Skills, Social Skills, Interpersonal Communications, Overcoming Obstacles, Self-Awareness, Non-Verbal Communication, Conflict Management, Empathy, Personal Development, Team Building, Leadership Development
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Audit Planning, Enterprise Architecture, Compliance Management, Regulatory Compliance, Quality Assurance, Enterprise Risk Management (ERM), Quality Management
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Applied Machine Learning, Jupyter, Predictive Modeling, Machine Learning, Data Manipulation, Data Preprocessing, Data Science, Model Evaluation, Data Analysis, Python Programming
Intermediate · Guided Project · Less Than 2 Hours

University of California, Irvine
Skills you'll gain: Contract Negotiation, Media and Communications, Contract Management, Live Streaming, Content Creation, Social Media, Team Management, Marketing, Compensation Management
Beginner · Course · 1 - 4 Weeks

Multiple educators
Skills you'll gain: Sustainable Design, Sustainable Technologies, Packaging and Labeling, Human Centered Design, Sustainable Engineering, Sustainable Business, Environmental Regulations, Sustainability Standards, Design Thinking, Product Development, Product Design, Business Leadership, Regulatory Compliance, Waste Minimization, Corporate Sustainability, Sustainable Development, Product Lifecycle Management, Environmental Engineering, Design Strategies, Logistics
Build toward a degree
Intermediate · Specialization · 3 - 6 Months

The University of Notre Dame
Skills you'll gain: Negotiation, Leadership Development, Change Management, Leadership, Strategic Leadership, Organizational Leadership, Business Ethics, Business Leadership, Critical Thinking and Problem Solving, Leadership and Management, Emotional Intelligence, Ethical Standards And Conduct, Industrial and Organizational Psychology, Self-Awareness
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Collaborative Software, Intranet, Project Documentation, Organizational Skills, Team Oriented, Document Management, Content Management Systems, Collaboration, Productivity Software, Knowledge Transfer, Content Development and Management, Information Architecture, Data Management, Content Creation, Cloud Platforms
Intermediate · Guided Project · Less Than 2 Hours

Ludwig-Maximilians-Universität München (LMU)
Skills you'll gain: Innovation, Organizational Structure, Competitive Analysis, Business Strategy, Organizational Strategy, Business Strategies, Research, Strategic Thinking, Business Research, Case Studies, Presentations
Beginner · Course · 1 - 4 Weeks

Johns Hopkins University
Skills you'll gain: Tidyverse (R Package), Data Wrangling, R (Software), Data Cleansing, Data Transformation, Data Manipulation, R Programming, Data Science, Exploratory Data Analysis, Data Analysis, Data Management, File Management, Data Visualization, Data Import/Export
Beginner · Course · 1 - 3 Months

Coursera
Skills you'll gain: Target Market, Value Propositions, Cost Control, Customer Analysis, Business Modeling, Strategic Partnership, Marketing Channel, Entrepreneurship, Business Strategy, Resource Management, Revenue Management
Intermediate · Guided Project · Less Than 2 Hours