IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Coursera
Skills you'll gain: User Accounts, Law, Regulation, and Compliance, Team Management, Account Management, Software As A Service, Software Installation, Customer Relationship Management (CRM) Software, Help Desk Support, Social Media Management
Beginner · Guided Project · Less Than 2 Hours

Google Cloud
Skills you'll gain: Serverless Computing, Containerization, Cloud Management, Cloud Security, Artificial Intelligence and Machine Learning (AI/ML), Distributed Denial-Of-Service (DDoS) Attacks, Google Cloud Platform, Cloud Computing, Site Reliability Engineering, Digital Transformation, Real Time Data, Cloud Infrastructure, Data Governance, Public Cloud, Data Warehousing, Data Management, Cybersecurity, Hybrid Cloud Computing, Data Security, Responsible AI
Beginner · Specialization · 3 - 6 Months

Skills you'll gain: Network Architecture, Virtual Networking, Virtualization, Network Planning And Design, Software-Defined Networking, Virtual Private Networks (VPN), Network Protocols, Cloud Infrastructure, Local Area Networks, Wireless Networks, Wide Area Networks, Virtual Machines
Intermediate · Course · 1 - 4 Weeks

University of Michigan
Skills you'll gain: International Relations, Diplomacy, Cultural Responsiveness, Socioeconomics, World History, Economics, Policy, and Social Studies, Political Sciences, Policy Analysis, Advocacy
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Advanced Analytics, Hospitality Management, Budgeting, Financial Forecasting, Variance Analysis, Hotel Operations, Corporate Sustainability, Revenue Management, Financial Analysis, Performance Analysis, Trend Analysis, Sustainability Reporting, Analysis, Strategic Decision-Making, Key Performance Indicators (KPIs)
Beginner · Course · 1 - 3 Months

Starweaver
Skills you'll gain: Portfolio Management, Business Valuation, Investment Management, Portfolio Risk, Investments, Equities, Financial Analysis, Return On Investment, Asset Management, Financial Statement Analysis, Market Data, Relationship Management, Analysis, Cash Flows
Beginner · Course · 1 - 4 Weeks

Erasmus University Rotterdam
Skills you'll gain: Diversity and Inclusion, Leadership, Diversity Awareness, Organizational Change, Governance, Advocacy, Social Justice, Organizational Structure, Goal Setting, Overcoming Obstacles, Culture
Mixed · Course · 1 - 4 Weeks

Skills you'll gain: Generative AI Agents, Employee Performance Management, Workforce Planning, Talent Management, Performance Management, AI Personalization, People Development, Human Resource Strategy, HR Tech, Human Resources, People Analytics, Workforce Management, Diversity and Inclusion, Innovation, Analytics, Adaptability
Intermediate · Course · 1 - 4 Weeks

Politecnico di Milano
Skills you'll gain: Large Language Modeling, LLM Application, Learning Strategies, Education Software and Technology, AI Personalization, Lifelong Learning, AI Enablement, Human Learning, Adult Learning Principles, Prompt Engineering Tools, Artificial Intelligence, Student-Centred Learning, Generative AI, Critical Thinking
Beginner · Course · 1 - 4 Weeks

HubSpot Academy
Skills you'll gain: HubSpot CRM, Lead Generation, Sales Management, Sales Pipelines, Sales Process, Email Marketing, Customer Relationship Management (CRM) Software, Marketing Automation, Workflow Management, Prioritization, Performance Reporting, Process Mapping, Dashboard, Service Level Agreement, Key Performance Indicators (KPIs)
Beginner · Course · 1 - 3 Months
University of Virginia
Skills you'll gain: Resource Management, Resourcefulness, Entrepreneurship, Dealing With Ambiguity, Creative Problem-Solving, Innovation, Problem Solving, Strategic Thinking, Adaptability, New Business Development, Risk Management, Relationship Building, Collaboration, Persuasive Communication
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Cryptography, Network Security, OSI Models, Public Key Infrastructure, Network Protocols, Encryption, Remote Access Systems, Firewall, Brute-force attacks, Emerging Technologies, TCP/IP, Wireless Networks, Authentications
Advanced · Course · 1 - 4 Weeks