IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.
Skills you'll gain: Scaled Agile Framework, Agile Product Development, Sprint Planning, Agile Methodology, Collaborative Software, Cross-Functional Collaboration, Dependency Analysis, Sprint Retrospectives, Product Roadmaps, Collaboration, Leadership, Performance Measurement, Coordination, Release Management, Prioritization, Estimation
Advanced · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: AI Enablement, AI Product Strategy, Workforce Management, Human Resources Management and Planning, Human Resource Strategy, Workforce Planning, Responsible AI, Resource Management, Performance Improvement, Employee Performance Management, Strategic Decision-Making, Operational Efficiency, Data-Driven Decision-Making, Process Optimization, Strategic Planning, Business Ethics
Intermediate · Course · 1 - 4 Weeks

LearnKartS
Skills you'll gain: Conflict Management, Emotional Intelligence, Mediation, Relationship Management, Teamwork, Negotiation, De-escalation Techniques, Collaboration, Leadership, Empathy, Active Listening, Communication
Intermediate · Course · 1 - 4 Weeks

Amazon Web Services
Skills you'll gain: CI/CD, Continuous Integration, Application Deployment, Continuous Delivery, Software Development, Version Control, Git (Version Control System), DevOps, Test Automation, Unit Testing, Amazon Web Services, Software Testing
Beginner · Course · 1 - 4 Weeks

Packt
Skills you'll gain: Data Security, Data Loss Prevention, Security Management, Data Management, Security Controls, Personally Identifiable Information, Information Systems Security, Data Governance, Information Management, Encryption, Identity and Access Management
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Penetration Testing, Cyber Security Assessment, Vulnerability Scanning, Cybersecurity, Vulnerability Assessments, Network Analysis, Exploitation techniques, Linux, Virtual Machines, Operating Systems
Mixed · Course · 1 - 4 Weeks

Skills you'll gain: Git (Version Control System), GitHub, Version Control, Software Configuration Management, Software Development Tools, Development Environment, Unix Shell, Command-Line Interface, Secure Coding, Debugging
Intermediate · Course · 1 - 3 Months

Coursera
Skills you'll gain: TypeScript, Data Structures, Javascript
Intermediate · Guided Project · Less Than 2 Hours

Skills you'll gain: Program Management, Project Management Life Cycle, Diagram Design, Project Closure, Agile Methodology, Benefits Administration, Innovation, Change Management, Stakeholder Communications
Intermediate · Guided Project · Less Than 2 Hours
Skills you'll gain: Quantitative Research, Data-Driven Decision-Making, Descriptive Statistics, Data Analysis, Statistical Reporting, Statistics, Research Design, Statistical Analysis, Microsoft Excel, Research Methodologies, Research, R Programming, Data Presentation, Surveys, Data Collection, Data Ethics
Intermediate · Course · 1 - 4 Weeks

University of Colorado Boulder
Skills you'll gain: Physics, Physical Science, Materials science, Chemistry, Mechanics, Mathematical Modeling, Computational Thinking, Simulations, Applied Mathematics
Beginner · Course · 1 - 4 Weeks

Emory University
Skills you'll gain: AI Personalization, Personalized Service, Customer experience improvement, Marketing Psychology, ChatGPT, Business-To-Consumer, Customer Engagement, Consumer Behaviour, Customer Service, Artificial Intelligence, Automation, Marketing, Responsible AI, Marketing Analytics, Algorithms, Content Management
Intermediate · Course · 1 - 3 Months