IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Skills you'll gain: Timelines, Organizational Skills, Scheduling, Project Coordination, Milestones (Project Management), Time Management, Project Management Software, Project Management, Delegation Skills, Data Visualization, Team Management, Dependency Analysis
Beginner · Guided Project · Less Than 2 Hours
University of Illinois Urbana-Champaign
Skills you'll gain: Diversity Marketing, Cultural Diversity, Workplace inclusivity, Consumer Behaviour, Cultural Sensitivity, Global Marketing, Diversity Awareness, Cultural Responsiveness, Marketing, Advertising, Team Leadership, Target Market, Marketing Communications, Marketing Strategies, Branding, Communication Strategies
Build toward a degree
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Responsible AI, Data Ethics, Generative AI, Artificial Intelligence, AI Security, AI Enablement, End User Training and Support, Human Computer Interaction, Information Privacy
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Microsoft Visio, Process Flow Diagrams, Diagram Design, Collaborative Software, Process Design, Data Visualization, Process Mapping, Workflow Management, Business Workflow Analysis, Business Process Automation, Organizational Structure, Real Time Data, Collaboration, Data Integration
Intermediate · Course · 1 - 4 Weeks

Erasmus University Rotterdam
Skills you'll gain: Case Studies, Research, Scientific Methods, Investigation
Beginner · Course · 1 - 3 Months

Skills you'll gain: AI Enablement, Responsible AI, Generative AI, Organizational Strategy, Strategic Leadership, Business Strategy, Artificial Intelligence, Governance, Regulation and Legal Compliance, Innovation, Operational Efficiency, Performance Improvement
Intermediate · Course · 1 - 4 Weeks

28DIGITAL
Skills you'll gain: Geometry, Algorithms, Computer Graphics, Data Structures, Graph Theory, Spatial Data Analysis, Computational Thinking, Geographic Information Systems, Theoretical Computer Science, Spatial Analysis
Intermediate · Course · 1 - 4 Weeks

Board Infinity
Skills you'll gain: Test Planning, Test Tools, Configuration Management, Software Testing, Test Automation, Integration Testing, System Testing, Acceptance Testing, Software Quality Assurance, Test Data, Risk Management, Test Case, Risk Management Framework, Issue Tracking, Performance Testing, Version Control
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: OSI Models, Network Security, Security Controls, Wireless Networks, Network Protocols, Firewall, Network Administration, TCP/IP, Telecommunications, Proxy Servers, Distributed Denial-Of-Service (DDoS) Attacks, Network Infrastructure, Intrusion Detection and Prevention, Remote Access Systems, Authentications
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Bayesian Statistics, Databricks, Sampling (Statistics), Statistical Modeling, Probability, Applied Machine Learning, Jupyter, Regression Analysis, Statistical Programming, Predictive Modeling, Statistical Analysis, Model Evaluation, Probability Distribution, Data Science, Logistic Regression, Markov Model, Statistics, Statistical Methods, Simulations, Python Programming
Beginner · Specialization · 1 - 3 Months

Atlassian
Skills you'll gain: Collaborative Software, Team Oriented, Intranet, Databases, Calendar Management, Content Management, Content Creation
Beginner · Course · 1 - 4 Weeks

L&T EduTech
Skills you'll gain: Construction Engineering, Civil Engineering, Electrical Systems, Transportation Operations, Building Information Modeling, Construction Management, Structural Engineering, Architectural Design, Quality Assurance, Planning, Emerging Technologies, Safety Standards
Intermediate · Course · 1 - 3 Months