IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Skills you'll gain: Routing Protocols, TCP/IP, Network Switches, Virtual Local Area Network (VLAN), Network Protocols, Network Security, Network Routing, Network Troubleshooting, Computer Networking, Open Shortest Path First (OSPF), Dynamic Host Configuration Protocol (DHCP), Border Gateway Protocol, Firewall, Proxy Servers, Encryption, Authentications
Intermediate · Course · 1 - 3 Months

Rice University
Skills you'll gain: Diversity Equity and Inclusion Initiatives, Human Resource Strategy, Employee Retention, Diversity and Inclusion, Human Resources, Workplace inclusivity, Recruitment Strategies, Business Planning, Workforce Development, Organizational Effectiveness, Training Programs, Talent Acquisition, Organizational Change
Intermediate · Course · 1 - 3 Months

Erasmus University Rotterdam
Skills you'll gain: Policy Development, Conflict Management, Ethical Standards And Conduct, Crisis Intervention, Policy Analysis, Emergency Response, Mitigation, International Relations, Case Studies, Risk Analysis, Community Development, Risk Management, Research, Climate Change Adaptation, Socioeconomics
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Windows PowerShell, Scripting, Microsoft Windows, Scripting Languages, Command-Line Interface, IT Automation
Beginner · Course · 1 - 4 Weeks

Case Western Reserve University
Skills you'll gain: Coaching, Leadership Development, Initiative and Leadership, Leadership, Influencing, Strategic Leadership, People Development, Professional Development, Organizational Leadership, Leadership and Management, Team Leadership, Visionary, Emotional Intelligence, Personal Development, Goal Setting, Relationship Building
Mixed · Course · 1 - 4 Weeks

Amazon Web Services
Skills you'll gain: Amazon CloudWatch, Amazon Web Services, Devops Tools, AWS Identity and Access Management (IAM), DevOps, Application Deployment
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Regression Analysis, Microsoft Excel, Statistical Hypothesis Testing, Business Analytics, Data-Driven Decision-Making, Excel Formulas, Data Visualization, Business Analysis, Statistical Analysis, Statistical Methods, Analytics, Spreadsheet Software, Data Analysis, Data Analysis Software, Correlation Analysis, Case Studies, Probability & Statistics, Variance Analysis, Forecasting, Data Manipulation
Beginner · Course · 1 - 4 Weeks

Automatic Data Processing, Inc. (ADP)
Skills you'll gain: Talent Sourcing
Beginner · Course · 1 - 4 Weeks

Parsons School of Design, The New School
Skills you'll gain: Environment Health And Safety, Health Disparities, Sustainable Architecture, Building Design, Sustainable Design, Hazard Analysis, Chemical and Biomedical Engineering, Environmental Science, Environmental Issue, Sustainability Standards, Social Justice, Product Lifecycle Management
Intermediate · Course · 1 - 4 Weeks

University of Michigan
Skills you'll gain: LLM Application, Large Language Modeling, Prompt Engineering, Generative AI, Applied Machine Learning, Python Programming, Open Source Technology, JSON
Intermediate · Course · 1 - 4 Weeks

Packt
Skills you'll gain: OSI Models, Computer Networking, Virtualization, Data Centers, Virtual Networking, General Networking, Network Architecture, Network Protocols, TCP/IP, Network Infrastructure, Local Area Networks
Beginner · Course · 1 - 4 Weeks

University of Michigan
Skills you'll gain: Sampling (Statistics), Sample Size Determination, Data Collection, Surveys, Quantitative Research, Statistical Methods, Statistical Analysis, Statistical Software, Probability & Statistics, Probability, Network Analysis
Beginner · Course · 1 - 3 Months