IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

University of Michigan
Skills you'll gain: Unsupervised Learning, Data Mining, Social Network Analysis, ChatGPT, Embeddings, Bayesian Network, Machine Learning Methods, Data Science, Supervised Learning, Generative AI, Machine Learning, Anomaly Detection, Data Preprocessing, Data Analysis, Recurrent Neural Networks (RNNs), Data Manipulation, Python Programming, Exploratory Data Analysis, Machine Learning Algorithms, Classification Algorithms
Advanced · Specialization · 3 - 6 Months

Skills you'll gain: Assertiveness, Personal Attributes, Composure, Communication, Emotional Intelligence, Business Communication, Verbal Communication Skills, Social Skills, Interpersonal Communications, Overcoming Obstacles, Self-Awareness, Non-Verbal Communication, Conflict Management, Empathy, Personal Development, Team Building, Leadership Development
Beginner · Course · 1 - 4 Weeks

University of Leeds
Skills you'll gain: Cryptography, Encryption, Public Key Cryptography Standards (PKCS), Cybersecurity, Data Security, Data Integrity
Beginner · Course · 1 - 4 Weeks

The University of Notre Dame
Skills you'll gain: Negotiation, Leadership Development, Change Management, Leadership, Strategic Leadership, Organizational Leadership, Business Ethics, Business Leadership, Critical Thinking and Problem Solving, Leadership and Management, Emotional Intelligence, Ethical Standards And Conduct, Industrial and Organizational Psychology, Self-Awareness
Beginner · Course · 1 - 4 Weeks

Arizona State University
Skills you'll gain: Integrated Development Environments, Python Programming, Programming Principles, File I/O, Scripting, Software Engineering, Computer Programming, Computer Engineering, Data Structures
Beginner · Course · 1 - 3 Months

Skills you'll gain: Photo Editing, Facebook, Digital Advertising, Graphic Design, Marketing Design, Social Media Content, Social Media Marketing, Advertising, Social Media, Dashboard, Marketing, User Accounts, Business
Beginner · Guided Project · Less Than 2 Hours

LearnKartS
Skills you'll gain: Self-Awareness, Emotional Intelligence, Conflict Management, Social Skills, Personal Development, Empathy, Self-Motivation, Professional Development, Professionalism, Collaboration, Employee Engagement, Leadership, Relationship Management, Resilience, Communication, Stress Management, Adaptability
Beginner · Course · 1 - 4 Weeks

Kennesaw State University
Skills you'll gain: Cyber Governance, Vulnerability Management, Cyber Attacks, Cybersecurity, Cyber Risk, Threat Management, Cyber Threat Intelligence, Security Management, Vulnerability Assessments, Threat Detection, Cyber Security Strategy, Risk Management, Security Awareness, Information Systems Security, Cyber Operations, Incident Response, Network Security, Risk Analysis, Asset Management
Beginner · Course · 1 - 3 Months

Google Cloud
Skills you'll gain: Organizational Change, Change Management, Business Transformation, People Management, Management Training And Development, Cloud Computing, Culture Transformation, Cloud Solutions, Digital Transformation, Technology Roadmaps
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Prototyping, User Interface (UI) Design, Usability, User Research, Interactive Design, Design Strategies, UI/UX Research, User Centered Design, Mockups, Visual Design, Usability Testing, Graphic and Visual Design Software, Figma (Design Software), Design Thinking, Design Elements And Principles
Beginner · Course · 1 - 4 Weeks

Erasmus University Rotterdam
Skills you'll gain: Creative Thinking, Research, Research Methodologies, Scientific Methods, Critical Thinking, Innovation
Beginner · Course · 1 - 4 Weeks

Macquarie University
Skills you'll gain: Cyber Governance, Cyber Security Strategy, Threat Modeling, Cyber Security Policies, Cyber Risk, Governance Risk Management and Compliance, ISO/IEC 27001, Cyber Security Assessment, Cybersecurity, Compliance Management, Governance, NIST 800-53, Risk Mitigation, Risk Management, Audit Planning, Policy Analysis, Regulation and Legal Compliance, Stakeholder Engagement, Auditing
Beginner · Course · 1 - 4 Weeks