IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Coursera
Skills you'll gain: Test Planning, Test Tools, Software Testing, Test Execution Engine, Test Case, Software Quality Assurance, User Acceptance Testing (UAT), Quality Assurance, Agile Methodology, Risk Management Framework
Beginner · Course · 1 - 4 Weeks

University of Colorado Boulder
Skills you'll gain: Global Positioning Systems, Political Sciences, Entrepreneurship, International Relations, Governance, Higher Education, Public Policies, Policy Analysis, Business, New Business Development, Budgeting, Innovation
Beginner · Course · 1 - 3 Months

Packt
Skills you'll gain: Operations Management, Team Motivation, Rapport Building, Strategic Leadership, Governance, Employee Engagement, Expectation Management, Influencing
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Photo Editing, Facebook, Digital Advertising, Graphic Design, Marketing Design, Social Media Content, Social Media Marketing, Advertising, Social Media, Dashboard, Marketing, User Accounts, Business
Beginner · Guided Project · Less Than 2 Hours

Dartmouth College
Skills you'll gain: Social Justice, Social Impact, Sustainable Development, Environmental Issue, Socioeconomics, Community Development, Diversity Equity and Inclusion Initiatives, Systems Thinking, Visionary, Advocacy, Environmental Policy, Policy Analysis, Climate Change Mitigation
Beginner · Course · 1 - 4 Weeks

Packt
Skills you'll gain: Ubuntu, Linux, Package and Software Management, Software Installation, Open Source Technology, Computing Platforms, Operating Systems, Desktop Support
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Diagram Design, Program Development, Program Management, Project Design, Process Management, Business Process, Timelines, Process Flow Diagrams, Agile Project Management, Project Management Software
Intermediate · Guided Project · Less Than 2 Hours

Skills you'll gain: Microsoft Power Automate/Flow, Email Automation, Microsoft Power Platform, Balancing (Ledger/Billing), Microsoft Excel, Automation, Microsoft 365
Intermediate · Guided Project · Less Than 2 Hours
University of Illinois Urbana-Champaign
Skills you'll gain: Organizational Change, Innovation, Change Management, New Product Development, Organizational Strategy, Cross-Functional Team Leadership, Team Leadership, Organizational Effectiveness, Product Lifecycle Management, Organizational Structure, Emerging Technologies, Business Strategy
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Agile Project Management, Project Management, Project Coordination, Agile Methodology, Project Management Software, Project Management Life Cycle, Jira (Software), Project Scoping, Budget Management, Risk Management, Cost Estimation, Sprint Planning, Waterfall Methodology, Microsoft Teams
Intermediate · Course · 3 - 6 Months

Institut Mines-Télécom
Skills you'll gain: Oral Expression, Concision, Verbal Communication Skills, Public Speaking, Media and Communications, Interviewing Skills, Public Relations, Communication, Research, Persuasive Communication, Communication Strategies, Interpersonal Communications, Rapport Building, General Networking
Beginner · Course · 1 - 3 Months

Digital Marketing Institute
Skills you'll gain: Marketing Budgets, Customer experience strategy (CX), Customer experience improvement, Cross-Channel Marketing, Digital Media Strategy, Digital Marketing, Marketing Effectiveness, MarTech, Marketing Strategy and Techniques, Marketing Channel, Customer Insights, Return On Investment, Agile Methodology, Consumer Behaviour, Persona Development, Strategic Thinking, Key Performance Indicators (KPIs), Social Media, Social Media Management
Beginner · Course · 1 - 4 Weeks