IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Skills you'll gain: Talent Pipelining, Talent Management, Employee Engagement, Employee Retention, Talent Acquisition, Human Resources, Human Resource Strategy, Talent Recruitment, Talent Sourcing, Workforce Development, People Development, Recruitment, HR Tech, Applicant Tracking Systems, Strategic Sourcing, Leadership, Diversity and Inclusion, Analytics
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Penetration Testing, Cyber Security Assessment, Exploitation techniques, Vulnerability Assessments, Intrusion Detection and Prevention, Brute-force attacks, Application Security, Network Security, Virtual Local Area Network (VLAN), Cloud Security, API Testing, Wireless Networks
Advanced · Course · 1 - 4 Weeks

Columbia University
Skills you'll gain: Digital pedagogy, Blended Learning, Student Engagement, Digital Transformation, Collaborative Software, Curriculum Development, Teaching, digital literacy, Content Management Systems, Web Design and Development, Planning, Research, Auditing
Beginner · Course · 1 - 4 Weeks

28DIGITAL
Skills you'll gain: Cybersecurity, Network Security, Information Systems Security, Cyber Threat Intelligence, Deep Learning, Applied Machine Learning, Responsible AI, Intrusion Detection and Prevention, Fraud detection, Malware Protection, Natural Language Processing, Artificial Intelligence, Anomaly Detection, Machine Learning, Classification Algorithms, Data Preprocessing
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Merchandising, Adobe Experience Manager, E-Commerce, Product Assortment, Web Applications, Business-To-Consumer, Scalability, Project Implementation, Web Design and Development, Technology Solutions, System Implementation, Value Propositions, Digital Transformation, Case Studies, Solution Delivery, Program Implementation, Needs Assessment, Business Requirements, Technical Consulting, B2B Sales
Beginner · Specialization · 1 - 3 Months
Starweaver
Skills you'll gain: AI Enablement, Responsible AI, AI Product Strategy, Product Roadmaps, Program Implementation, Business Strategy, Strategic Leadership, Strategic Thinking, Technology Strategies, Organizational Strategy, Innovation, Organizational Leadership, Scalability, Business Transformation, Business Priorities, Leadership, Artificial Intelligence, Culture Transformation, Return On Investment, Business Metrics
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Virtual Networking, Open Shortest Path First (OSPF), Network Planning And Design, TCP/IP, Computer Networking, System Monitoring, Wireless Networks, Network Routing, Security Controls, Network Switches, Cloud Infrastructure, Local Area Networks, Puppet (Configuration Management Tool), Wide Area Networks, Virtual Machines, Chef (Configuration Management Tool), Real Time Data, Authentications, Scripting, JSON
Intermediate · Specialization · 1 - 3 Months

Skills you'll gain: Prompt Engineering, Plot (Graphics), Data Visualization, Large Language Modeling, Text Mining, Retrieval-Augmented Generation, Data Visualization Software, Data Analysis, Natural Language Processing
Intermediate · Course · 1 - 4 Weeks
University of Illinois Urbana-Champaign
Skills you'll gain: Culture, Cultural Diversity, Cultural Sensitivity, Intercultural Competence, Global Marketing, Organizational Structure, Consumer Behaviour, Brand Management, Human Resource Management, Coordination
Build toward a degree
Beginner · Course · 1 - 3 Months

Coursera
Skills you'll gain: Customer Analysis, Unsupervised Learning, Customer Insights, Marketing Analytics, Applied Machine Learning, Data Analysis, Web Analytics, Retail Store Operations, Machine Learning, Machine Learning Algorithms, Histogram, Decision Tree Learning, Model Evaluation, Pandas (Python Package)
Intermediate · Course · 1 - 4 Weeks

LearnQuest
Skills you'll gain: Restful API, Web Services, Java Platform Enterprise Edition (J2EE), Software Design, Java, Application Programming Interface (API), API Design, JSON, Web Applications, Software Architecture
Beginner · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Thought Leadership, Influencing, Communication, Self-Awareness, Lifelong Learning, Professional Networking, Leadership, Professional Development, LinkedIn, Personal Development, Emotional Intelligence, Branding, Growth Mindedness, Social Media Strategy, Adaptability
Intermediate · Course · 1 - 4 Weeks