IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Skills you'll gain: Disaster Recovery, Business Continuity Planning, Database Management, Database Administration, Problem Management, Relational Databases, Incident Management, Service Management, Information Systems, Software Development Methodologies, IT Management, Asset Management, Project Design, Object Oriented Design, Agile Methodology
Intermediate · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Invoicing, Billing & Invoicing, Inventory Management System, Tax Management, Accounting Software, Customer Relationship Management (CRM) Software, Small Business Accounting, Bookkeeping, Accounting, Payroll Systems, Cloud Security
Beginner · Guided Project · Less Than 2 Hours

University of Colorado Boulder
Skills you'll gain: Sampling (Statistics), Statistical Hypothesis Testing, Data-Driven Decision-Making, Descriptive Statistics, Correlation Analysis, Data Analysis, Probability Distribution, Statistical Software, Statistics, Statistical Analysis, Estimation, R (Software), Data Visualization, Risk Analysis, Probability, Statistical Methods, R Programming, Return On Investment, Probability & Statistics, Problem Solving
Build toward a degree
Beginner · Specialization · 3 - 6 Months
University of Rochester
Skills you'll gain: Market Dynamics, Supply And Demand, Economics, Policty Analysis, Research, and Development, Price Negotiation, Public Policies, Market Analysis, Competitive Analysis, Consumer Behaviour, Strategic Thinking
Intermediate · Course · 1 - 4 Weeks

University of California, Irvine
Skills you'll gain: Salesforce, Data Security, Customer Relationship Management (CRM) Software, Customer Engagement, Role-Based Access Control (RBAC), Customer Service, Data Maintenance, Business Reporting, Data Management, Workflow Management, Data Integrity, Process Design, Lead Generation, Business Process Automation, Cloud Computing, Automation, Mobile Security
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Software Architecture, Systems Development Life Cycle, Systems Architecture, Systems Thinking, Software Design Patterns, Stakeholder Communications, Systems Analysis, Data Flow Diagrams (DFDs), Application Design
Beginner · Course · 1 - 3 Months
University of California, Irvine
Skills you'll gain: Grammar, Language Competency
Intermediate · Course · 1 - 3 Months

Johns Hopkins University
Skills you'll gain: Tidyverse (R Package), Data Wrangling, R (Software), Data Cleansing, Data Transformation, Data Manipulation, R Programming, Data Science, Exploratory Data Analysis, Data Analysis, Data Management, File Management, Data Visualization, Data Import/Export
Beginner · Course · 1 - 3 Months

Arizona State University
Skills you'll gain: Engineering Design Process, Engineering Drawings, Basic Electrical Systems, Prototyping, Drafting and Engineering Design, Mechanical Drawings, Computer-Aided Design, Electronics, Technical Drawing, Electronic Components, Robotics, Manufacturing Processes, Electrical Systems, Electronic Hardware, Electrical Wiring, Electrical Engineering, Materials science, Manufacturing and Production, Mechanical Engineering, 3D Modeling
Beginner · Specialization · 3 - 6 Months

LearnQuest
Skills you'll gain: Java, Java Programming, Eclipse (Software), Object Oriented Programming (OOP), Development Environment, Computer Programming, Program Development, Virtual Machines, Web Applications, Software Installation
Intermediate · Course · 1 - 3 Months

Duke University
Skills you'll gain: Climate Change Adaptation, Health Disparities, Health Equity, Design Thinking, Professional Development, Environmental Issue, Ethical Standards And Conduct, Advocacy, Community Organizing, Leadership, Sustainable Systems, Leadership Development, Social Determinants Of Health, Personal Development, Health Education, Climate Change Mitigation, Environment, Sustainable Development, Physical Science, Environmental Science
Beginner · Specialization · 1 - 3 Months

Skills you'll gain: Ansible, Red Hat Enterprise Linux, Package and Software Management, User Accounts, IT Automation, OS Process Management, Linux Administration, Infrastructure as Code (IaC), Network Administration, Data Storage, Devops Tools, Automation, Systems Administration, Shell Script, Scripting, Linux, YAML, Linux Servers, Scenario Testing, Verification And Validation
Intermediate · Specialization · 1 - 4 Weeks