IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Skills you'll gain: Audit Planning, Auditing, Internal Controls, Risk Management Framework, Continuous Monitoring, Compliance Auditing, Project Coordination, Financial Controls, Quality Assurance, Information Systems Security, Cyber Security Assessment, Governance, Presentations
Intermediate · Course · 1 - 4 Weeks

Kennesaw State University
Skills you'll gain: Email Security, Wireless Networks, Mobile Security, Incident Response, Cybersecurity, Personally Identifiable Information, Cyber Attacks, Firewall, General Networking, Threat Detection, Cyber Security Policies, Computer Security Awareness Training, Proxy Servers, Computer Security Incident Management, Network Security, Security Awareness, Cyber Threat Intelligence, Cyber Risk, Virtual Private Networks (VPN), Social Media
Beginner · Specialization · 3 - 6 Months

Coursera
Skills you'll gain: Customer Retention, Loyalty Programs, Customer Relationship Management, Brand Loyalty, Customer experience improvement, Customer Engagement, Customer Service, Consumer Behaviour, User Feedback, Customer Analysis, Marketing Strategies, Service Improvement, Personalized Service
Beginner · Course · 1 - 4 Weeks

University of Illinois Urbana-Champaign
Skills you'll gain: Food and Beverage, Supply Chain, Transportation, Supply Chain, and Logistics, Supply Chain Management, Supply Chain Systems, Sustainable Development, Environmental Issue, International Relations, Economics, Market Dynamics, Supply And Demand, Technology Solutions, Regulatory Requirements
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Data Warehousing, Extract, Transform, Load, Peer Review, IBM Cognos Analytics, Database Design, Data Transformation, Data Modeling, Data Integration, MySQL, Dashboard, Data Architecture, Data Pipelines, Business Reporting, PostgreSQL, IT Automation, SQL
Intermediate · Course · 1 - 3 Months

Imperial College London
Skills you'll gain: Immunology, Microbiology, Drug Development, Infectious Diseases, Biotechnology, Clinical Trials, Medical Science and Research, Epidemiology, Public Health and Disease Prevention, Molecular Biology, Laboratory Research, Emerging Technologies
Intermediate · Course · 1 - 4 Weeks

Infosec
Skills you'll gain: Project Schedules, Stakeholder Management, Information Technology, Project Risk Management, Environmental Social And Corporate Governance (ESG), IT Management, Vendor Management, Procurement, Project Management, Stakeholder Communications, Issue Tracking, Project Management Life Cycle, Project Controls, Risk Management, Agile Methodology, Performance Measurement, Project Planning, Resource Management, Quality Management, Performance Management
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Network Troubleshooting, OSI Models, Network Model, TCP/IP, Networking Hardware, Local Area Networks, Network Protocols, General Networking, Network Architecture, Network Infrastructure, Network Switches, Test Equipment, Test Tools
Beginner · Course · 1 - 3 Months

Packt
Skills you'll gain: Productivity, Time Management, Goal Setting, Stress Management, Resilience, Prioritization, Organizational Skills, Personal Development, Health And Safety Standards, Mental Health, Professional Development, Self-Awareness
Intermediate · Course · 1 - 4 Weeks

California Institute of the Arts
Skills you'll gain: Peer Review, Cinematography, Videography, Video Production, Storyboarding, Photo/Video Production and Technology, Editing, Design Elements And Principles, Storytelling, Creativity
Beginner · Course · 1 - 3 Months

Arizona State University
Skills you'll gain: Manufacturing Processes, Materials science, Process Engineering, Manufacturing Operations, Production Process, Equipment Design, Laboratory Experience, Experimentation, Prototyping, Process Development, Analytical Testing
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Linux Servers, Linux Administration, Linux Commands, Linux, Unix Commands, Command-Line Interface, OS Process Management, Operating System Administration, Debugging, System Monitoring, DevOps, Resource Management
Intermediate · Guided Project · Less Than 2 Hours