Process improvement courses can help you learn techniques like Lean, Six Sigma, and root cause analysis, along with process mapping and performance metrics. You can build skills in identifying inefficiencies, implementing change, and fostering a culture of continuous improvement. Many courses introduce tools such as flowcharts, value stream mapping, and statistical software, which support the application of these skills in practical work, enabling you to streamline operations and enhance productivity.

Skills you'll gain: Stakeholder Management, Program Management, Stakeholder Engagement, Agile Methodology, Project Design, Stakeholder Analysis, Project Management, Diagram Design
Intermediate · Guided Project · Less Than 2 Hours

Harvard Business Review
Skills you'll gain: Constructive Feedback, Talent Management, Employee Retention, Employee Coaching, Talent Acquisition, Workforce Development, Adaptability, Human Resources Management and Planning, Employee Engagement, Recruitment, Training and Development, Employee Performance Management, Coaching, Diversity and Inclusion, Professional Development, Interviewing Skills, Active Listening
Intermediate · Course · 1 - 4 Weeks

Board Infinity
Skills you'll gain: Professional Development, Human Resources, Human Resource Strategy, People Development, Organizational Change, Leadership Development, Human Capital, Organizational Development, Professional Networking, Workforce Development, Lifelong Learning, Innovation, Case Studies, Change Management, Time Management, Learning Strategies, Emerging Technologies, Branding
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Prompt Engineering, Responsive Web Design, OpenAI API, Web Design, HTML and CSS, Cascading Style Sheets (CSS), Javascript, Application Development, User Interface (UI) Design, Application Programming Interface (API), Figma (Design Software)
Intermediate · Guided Project · Less Than 2 Hours

Skills you'll gain: Customer experience improvement, Workflow Management, AI Personalization, Customer Service, Customer Support, Customer Engagement, Generative AI, Customer Communications Management, Emotional Intelligence, Customer Success Management, OpenAI, Salesforce, Customer Data Management, Customer Relationship Management, Artificial Intelligence, Customer Analysis, No-Code Development, De-escalation Techniques, Surveys, Communication
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Business Planning, Market Analysis, Process Design, Cost Management
Mixed · Course · 1 - 4 Weeks

Fundação Instituto de Administração
Skills you'll gain: Culture Transformation, Business Transformation, Process Management, Leadership, Organizational Change, Drive Engagement, Business Communication, Change Management, Strategic Leadership, Storytelling, Environmental Social And Corporate Governance (ESG), Sustainable Development
Intermediate · Course · 1 - 3 Months

University of Colorado Boulder
Skills you'll gain: Crisis Management, Threat Management, Threat Detection, Infrastructure Security, Resilience, Disaster Recovery, Emergency Response, Business Ethics, Engineering Management, Organizational Change, Systems Thinking, Organizational Effectiveness, Public Safety and National Security, Safety and Security, Risk Analysis, Industrial and Organizational Psychology, Complex Problem Solving, Decision Making, Leadership
Build toward a degree
Intermediate · Course · 1 - 3 Months

Vanderbilt University
Skills you'll gain: Generative AI Agents, AI Orchestration, LLM Application, OpenAI API, Java Programming, AI Workflows, Agentic systems, Generative AI, Prompt Patterns, Prompt Engineering, Large Language Modeling, Document Management, Secure Coding, Business Logic, Open Web Application Security Project (OWASP), Middleware, Plan Execution, Software Design Patterns, Persona Development
Intermediate · Course · 1 - 3 Months

Parsons School of Design, The New School
Skills you'll gain: Design Thinking, Business Modeling, Business Solutions, Growth Strategies, Business Process, Business Strategy, Innovation, Sustainable Business, Product Design, Design, Market Analysis, User Experience, Customer experience improvement, User Research
Intermediate · Course · 1 - 4 Weeks

University of Colorado Boulder
Skills you'll gain: Sustainable Business, Corporate Sustainability, Environmental Social And Corporate Governance (ESG), Marketing Communications, Brand Marketing, Advertising, Regulatory Compliance, Market Opportunities, Environmental Issue, Ethical Standards And Conduct, Digital Marketing, Engineering Management, Emerging Technologies
Build toward a degree
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: ChatGPT, User Interface (UI), Web Design, No-Code Development, AI Workflows, User Interface and User Experience (UI/UX) Design, Self Service Technologies, LLM Application, Generative AI, Artificial Intelligence, Quality Assurance
Beginner · Course · 1 - 4 Weeks