
Skills you'll gain: Hypertext Markup Language (HTML), HTML and CSS, Cascading Style Sheets (CSS), Web Design, Web Design and Development, UI Components, Web Language, Front-End Web Development, Mobile Development, Javascript, Animations, User Interface (UI), Web Development Tools, Web Content Accessibility Guidelines, Typography, Semantic Web, GitHub, Version Control, Application Deployment, Development Environment
Beginner · Specialization · 3 - 6 Months

Skills you'll gain: Service Recovery, Marketing Psychology, Customer experience improvement, Customer experience strategy (CX), Customer Service, Integrated Marketing Communications, Customer Insights, Data-Driven Marketing, Service Design, Consumer Behaviour, Media and Communications, Customer Analysis, Brand Strategy, Customer Relationship Building, Brand Management, Marketing Communications, Communication Strategies, Strategic Communication, Marketing, Social Media Analytics
Beginner · Specialization · 3 - 6 Months

Northeastern University
Skills you'll gain: Responsible AI, Human Centered Design, Human Computer Interaction, Generative AI, Interaction Design, Data Ethics, Artificial Intelligence, AI literacy, Deep Learning
Mixed · Course · 1 - 4 Weeks

Skills you'll gain: Search Engine Optimization, Consumer Behaviour, Case Studies, Marketing, Web Analytics and SEO, Marketing Strategies, Process Improvement and Optimization, Digital Advertising, Strategic Marketing, Marketing Strategy and Techniques, Strategic Planning, Digital Marketing, Target Audience, Marketing Effectiveness, Content Optimization, Competitive Analysis, Market Opportunities, Business Strategy, Customer Insights, Strategic Thinking
Beginner · Specialization · 1 - 3 Months

Skills you'll gain: Social Skills, Interpersonal Communications, Education Software and Technology, Relationship Building, English Language, Verbal Communication Skills, Professional Development, Communication, Professionalism, Learning Styles, Communication Strategies, Active Listening, Vocabulary, Language Learning, Language Competency, Grammar
Intermediate · Course · 1 - 3 Months

Dell
Skills you'll gain: Rapport Building, Sales Presentation, Digital Transformation, Selling Techniques, Data Centers, General Sales Practices, Customer Relationship Building, Customer Insights, Consultative Selling, Sales Development, Sales, Sales Training, Customer Analysis, Technical Sales, Prospecting and Qualification, Outside Sales, Sales Strategy, Inside Sales, Technical Communication, Communication
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Customer Complaint Resolution, Non-Verbal Communication, Verbal Communication Skills, Customer experience improvement, Client Services, Customer Service, Customer Inquiries, Insurance and Warranty Claims Processing, Service Improvement, Product Knowledge, Interpersonal Communications, Retail Store Operations, Verbal Strategic Communication, Communication
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Google Analytics, Marketing Analytics, Data-Driven Marketing, Web Analytics, Marketing Effectiveness, Campaign Management, Marketing Strategies, Digital Analysis, Analytics, Target Audience, Trend Analysis, Digital Marketing, Performance Reporting, Performance Analysis, Business Reporting
Beginner · Course · 1 - 4 Weeks

Fundação Instituto de Administração
Skills you'll gain: Negotiation, Conflict Management, Intercultural Competence, Relationship Building, Cultural Diversity, International Relations, Cultural Sensitivity, Business Ethics, Interpersonal Communications, Empathy & Emotional Intelligence, Ethical Standards And Conduct, Communication, Strategic Partnership, Rapport Building, Game Theory
Beginner · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: User Feedback, Customer Insights, Customer Analysis, Analysis, Social Media
Beginner · Guided Project · Less Than 2 Hours

University of Michigan
Skills you'll gain: ChatGPT, LLM Application, Machine Learning Methods, Model Training, Python Programming, Machine Learning Algorithms, Data Manipulation
Advanced · Course · 1 - 4 Weeks

Digital Marketing Institute
Skills you'll gain: Data-Driven Decision-Making, Marketing Strategies, Data-Driven Marketing, Data Strategy, Data Ethics, Customer Analysis, Digital Analysis, Marketing Effectiveness, Marketing Planning, Strategic Decision-Making, Digital Marketing, Business Analytics, Marketing Analytics, Customer Insights, Performance Measurement, Marketing Strategy and Techniques, Customer experience strategy (CX), MarTech, Pay Per Click Advertising, Data Management
Beginner · Course · 1 - 4 Weeks